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Lexus of Fremont

Fremont, CA

4.9
1,063 Reviews
Call Dealership (855) 876-5014
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5600 Cushing Parkway

Fremont, CA

94538

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1,063 Reviews of Lexus of Fremont

August 30, 2024

I had an exceptional experience at Lexus, thanks to Vivian's outstanding service! She was attentive, knowledgeable, and went above and beyond to ensure I found the perfect vehicle. More

by KL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian Ngo (Highly recommend Vivian) , Bret Chan, Gabe Hernandez
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Aug 30, 2024 -

Lexus of Fremont responded

We're delighted to hear that Vivian provided such outstanding service during your visit to Lexus of Fremont! Thanks for sharing your positive experience and enjoy your new vehicle!

August 29, 2024

Excellent customer service in sales and service department. Knowledgeable staff. Connor is very knowledgeable and easy to work with. More

by zhamavand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Pivin, Gabe Hernandez, Christina Fulkerson, Scott Howell
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Aug 30, 2024 -

Lexus of Fremont responded

Thank you for the fantastic feedback! We're delighted to hear that Connor and our team at Lexus of Fremont provided excellent service. We appreciate your support!

August 29, 2024

Excellence service. James is very professional and knowledgeable. He has good customer attitude. Highly satisfied. More

by Starship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
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Aug 30, 2024 -

Lexus of Fremont responded

Thank you for sharing your positive experience! We're delighted to hear that James provided excellent service at Lexus of Fremont. We appreciate your feedback and look forward to serving you again!

August 28, 2024

Good experience with service. No complaints, was done fast under time and service manager was very helpful More

by anujaseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plude
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Aug 28, 2024 -

Lexus of Fremont responded

Anujaseth, we're glad to hear you had a good experience with our service team at Lexus of Fremont. Thanks for sharing your feedback!

August 27, 2024

I brought in my Lexus NX350 and James was great. He walked me through the service and help me with my car within the day. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Aug 28, 2024 -

Lexus of Fremont responded

Johnny, we're glad to hear James provided excellent service for your Lexus NX 350 at Lexus of Fremont. Thanks for sharing your experience!

August 26, 2024

I brought the new car for over 3 months and still have not received a 2nd car key. More

by Kitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kathleen Wong
Report | Print
Aug 26, 2024 -

Lexus of Fremont responded

Five-star service is our goal, and I sincerely apologize if we missed that mark. Would you please contact me when you have a moment? I'd like to see if there is anything that I can do to improve your experience. Thank you, Andy Long - General Sales Manager - (510)492-5651

August 25, 2024

Dealership has a lot of good and knowledgeable people in service department. i will always have my car service here More

by jessgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat Lam , Vener Padilla
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Aug 26, 2024 -

Lexus of Fremont responded

Jess, we're delighted to hear that our service department at Lexus of Fremont has earned your trust. Thanks for choosing us for your car's maintenance!

August 25, 2024

The staff was very helpful and courteous they explained everything they were going to check on the car It was returned in perfect condition Thank you very much Verner More

by Leo magazu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Report | Print
Aug 26, 2024 -

Lexus of Fremont responded

Leo, we're delighted to hear that Verner and the team at Lexus of Fremont provided you with excellent service. Thanks for sharing your experience!

August 25, 2024

Bryan was very helpful and professional with me, he answered my questions and explained what kind of service Lexus was providing for me today More

by cvasquezrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Jimmy Wong
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Aug 26, 2024 -

Lexus of Fremont responded

We're delighted to hear that Bryan provided you with excellent service at Lexus of Fremont. Thanks for sharing your experience!

August 24, 2024

The quickest and most smoothest process in purchasing a car at Fremont Lexus. Connor, Ahmed, Danny were very informative throughout the entire transaction. From test drive to financing and signing papers I More

by mrs.gardere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Pivin, Danny Dang
Report | Print
Aug 26, 2024 -

Lexus of Fremont responded

We're delighted to hear that Connor, Ahmed, and Danny made your car-buying experience at Lexus of Fremont quick and smooth. Efficiency is key for us, so it's great to know you were in and out within 90 minutes! Enjoy your new ride!

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