Lexus of Fremont

Dewey really represents this dealership well. He takes the time to understand customers needs and is very informative. Dewey will go out of his way to help any customer in need and because of him He takes the time to understand customers needs and is very informative. Dewey will go out of his way to help any customer in need and because of him I have a great appreciation for this dealership. More

I recently purchased a new Lexus RX SUV with Kathleen and Bruce, and it couldn't be happier with the experience. Right from the start, the spacious dealership felt welcoming and relaxed. My salespersons, K Bruce, and it couldn't be happier with the experience. Right from the start, the spacious dealership felt welcoming and relaxed. My salespersons, Kathleen and Bruce, were fantastic. They were incredibly knowledgeable about the different vehicles on the lot and listened patiently to my needs. Especially after I learned that the configuration I had in mind would take months to arrive, they helped me find a safe and reliable SUV on the lot that met my needs perfectly. The delivery experience was also very smooth - thanks Kathleen for having Quan for going over the new features with me in details. Excellent service overall and I already start to recommend this dealership to my friends. More

I Made an appointment to have my SUV RX350 service and was help by James the service advisor he was very nice when my SUV was inspected was told that need New brakes and was taken promptly as promised tha was help by James the service advisor he was very nice when my SUV was inspected was told that need New brakes and was taken promptly as promised thanks More

The moment I walked into the dealership Fredy H. Was very attentive, knowledgeable, and went above and beyond to ensure I got the perfect vehicle for my needs. His professionalism and knowledge of v Was very attentive, knowledgeable, and went above and beyond to ensure I got the perfect vehicle for my needs. His professionalism and knowledge of vehicles was very appreciated. I highly appreciate that not once I felt pressured into purchasing a vehicle. Thank you Fredy I’m very happy with my purchase. More

They do a good job and on time, also I like the the free cy cy More

Vivian was very accommodating; pleasant and focused. She asked relevant questions concerning our reasons for our visit and buying a new car. She did a good job in completing our purchase. She asked relevant questions concerning our reasons for our visit and buying a new car. She did a good job in completing our purchase. More

Very supportive in service sales and support with people like Jimmy working there for the ladt 20 years like Jimmy working there for the ladt 20 years More

Contacted James Luong, Service Department - he was friendly, professional and provided me with excellent service. friendly, professional and provided me with excellent service. More

Sales department at this dealership is awful. I was at lexus of fremont yesterday looking to sell my car and see what option I have for a new car. After spending more than 45 minutes in their par I was at lexus of fremont yesterday looking to sell my car and see what option I have for a new car. After spending more than 45 minutes in their parking lot looking at the inventory No One form the sales department try to approach us to help or at least ask what we are there for. I never in my life felt disrespected or got ignored at any dealership before the way I felt at this dealership. Not forget to mention same exact thing happened to my brother-in-law at this dealership couple of months ago. I will rather take my business somewhere else shows some respect for their customers. More

Professional, always pleasant, easy to talk to and work with. My service advisor was out of the office when my service was completed but another advisor stepped in and finished the process with me. with. My service advisor was out of the office when my service was completed but another advisor stepped in and finished the process with me. More