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Lexus of Fremont

Fremont, CA

4.9
912 Reviews
Call Dealership (855) 876-5014
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5600 Cushing Parkway

Fremont, CA

94538

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912 Reviews of Lexus of Fremont

March 02, 2024

Brandy was very knowledgeable & researched any questions we Any questions we had wasn’t pressuring it was nice atmosphere stuff was friendly and stuff. Thank you. More

by Girish1008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Dang
Report | Print
Mar 04, 2024 -

Lexus of Fremont responded

We're glad to know that Brandy was able to assist you with your queries at Lexus of Fremont. It's great hearing about our friendly atmosphere and knowledgeable staff. Thanks for the positive feedback!

March 01, 2024

Above and beyond customer service. Kudos to James Luong. He’s very helpful and updated me with everything. More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Report | Print
Mar 01, 2024 -

Lexus of Fremont responded

Alma, we're so glad to know that James provided you with excellent service here at Lexus of Fremont. We'll pass along your kudos! Enjoy the road ahead in your new vehicle!

February 29, 2024

Vener Padilla did a superb job servicing my car. He had me in the loop every step of the way. He went above and beyond More

by Nick
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Report | Print
Feb 29, 2024 -

Lexus of Fremont responded

Nick, we're glad to know Vener provided excellent service and kept you informed throughout the process at Lexus of Fremont. Thanks for your review!

February 29, 2024

James was very accommodating and polite and service was smooth and excellent. Highly recommend him. More

by marythomas.zacheria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 29, 2024 -

Lexus of Fremont responded

It makes our day to see your five-star review for Lexus of Fremont! Thank you for giving a shoutout to James and sharing your experience. See you next time!

February 29, 2024

We recently purchased a 2022 Lexus RX 350L. Our salesman, Bennie Carter, was outstanding. Bennie is very personable, accommodating, straightforward, and honest. I can highly recommend Bennie wh More

by CoachL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Caldwell, Bennie Carter, Bret Chan
Report | Print
Feb 29, 2024 -

Lexus of Fremont responded

We're glad to know Bennie provided you with outstanding service during your purchase at Lexus of Fremont. We apologize for the wait time and appreciate your patience. Enjoy cruising in your new 2022 Lexus RX 350L!

February 27, 2024

Under constructions throughout. Not seeing many sales associates but the service department was very helpful and efficient More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reul
Report | Print
Feb 27, 2024 -

Lexus of Fremont responded

We appreciate your patience with our current construction and are glad to know that you found our service department helpful and efficient. We're always here to assist, so if there's anything else we can do for you or any questions we can answer, please don't hesitate to reach out. Thank you, Leadership Team - customerexperience@swickard.com

February 27, 2024

Mr. James Luong has a professional approach to Lexus customers and I am one of those customer. Service Dept. More

by eaquiler0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Report | Print
Feb 27, 2024 -

Lexus of Fremont responded

We're glad to know that you had a positive experience with James and our Service Department at Lexus of Fremont. We strive for professionalism in all we do, so your feedback is much appreciated!

February 26, 2024

Good job keeping me informed about the status of my car. Things worked out fine More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Report | Print
Feb 26, 2024 -

Lexus of Fremont responded

Thank you for the review! We hope to see you again at Lexus of Fremont!

February 26, 2024

Anita has a genuine smile and is very professional. I appreciated her care in relaying not so good news. She is great to work with! More

by Mslululopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Hernandez
Report | Print
Feb 26, 2024 -

Lexus of Fremont responded

We're delighted to know that Anita's professionalism and genuine care made a positive impact on your experience at Lexus of Fremont. Thank you for the kind words!

February 25, 2024

The dealership provided good service and the employees were very nice and helpful. The overall experience was efficient and pleasant. More

by Kevin Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Report | Print
Feb 26, 2024 -

Lexus of Fremont responded

Kevin, we're glad to know you had a pleasant and efficient experience at Lexus of Fremont. Thanks for the kind words about our team!

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