Lexus of Fremont

Bad experience with sales and service. They are focused on m Sales person was friendly but not helpful in showing the vehicle features. His knowledge was very limited. The worst experiences was with the person Sales person was friendly but not helpful in showing the vehicle features. His knowledge was very limited. The worst experiences was with the person who explained the electronic features. He was very rude to my wife and hardly spent time with us. Very disappointed!! More

Settting the bar high! We were looking for a particular used car that happened to be at this dealership. We took a chance and made the 350 mile drive from southern Californi We were looking for a particular used car that happened to be at this dealership. We took a chance and made the 350 mile drive from southern California and were not disappointed! Steven made the whole thing so easy, the car was in perfect shape and the whole thing could not have gone smoother. I have bought and sold many vehicles over the years and I can say that this was the easiest most pleasant purchase from a dealership I have ever had (I'm 60). Thank you! More

Easy Breezy Shane Sorge made buying my brand new IS 300 F Sport pleasant. He's very knowledgeable and listened to what I have to say. I liked his positive vibe an Shane Sorge made buying my brand new IS 300 F Sport pleasant. He's very knowledgeable and listened to what I have to say. I liked his positive vibe and made me feel like he's working for me rather than the dealership. Because of Shane, I was able to purchase the exact car that I wanted with the price range I was looking for. I will highly recommend to friends and family to go see Shane at Magnussen for car purchases. Shane Sorge made the buying process easy breezy. He's the best! More

Very friendly and thorough I am really happy to have this Lexus NX Sport, Mr. Fred Omor answered any my questions clearly. I am a executive Costco membership. I know this deale I am really happy to have this Lexus NX Sport, Mr. Fred Omor answered any my questions clearly. I am a executive Costco membership. I know this dealer from Costco Auto. I will refer this dealer , also Mr. Fred Omor to my friends. More

Brand new Lexus, had to go back to dealership twice!! Doan was extremely professional, helpful and friendly! We would definitely recommend friends to go to him . However, car had some issues and we had Doan was extremely professional, helpful and friendly! We would definitely recommend friends to go to him . However, car had some issues and we had to take it back to a dealership twice. More

Amazing Everything was great! From the very start Kevin was a pleasure to deal with. My wife was in an accident recently and had her car totaled, she really w Everything was great! From the very start Kevin was a pleasure to deal with. My wife was in an accident recently and had her car totaled, she really wasnt ready to replace her baby and to be honest had been very uncertain and even unwilling at times to even look at cars. Kevin Turner and Danny Dang left a lasting impression, she talked non-stop for 2 days about how well we were treated, we both agree that the whole experience was enjoyable, and on the verge of being fun. We found it odd that buying a car could be an enjoyable experience as we have never felt that in previous transactions. Kevin followed up with both via email and voicemail, wanted to make sure we arrived home safely as we had a 2 hour drive home. Definetly unexpected and greatly appreciated! Even Omar and his co-worker in the Parts Dept. were very friendly, courteous and polite, it was TRUELY and amazing experience all around, every i was dotted and every t crossed! Thanks to the Entire Team! More

Another good experience at Magnussen 5 time repeat customer We have been customers of the Magnussen Lexus Dealership since 2007. We were referred to them originally by a close friends, Jolyn and Larry Brink of We have been customers of the Magnussen Lexus Dealership since 2007. We were referred to them originally by a close friends, Jolyn and Larry Brink of Hollister California and we continue to enjoy their service and their product. Our Sales representative, Doan Diep, was terrific to work with and also steered us toward the RX 350 that we liked. Doan knew the dealership's inventory thoroughly ad presented us with choices. His knowledge of vehicle features was also significant. Danny Dang, in Finance, was probably the smoothest and professional finance sign offs we had ever experienced. We think that's important to mention as it is usually the least pleasant aspect of any vehicle transaction. Best Dealership, Best wishes of success in 2019! More

Gabe Hernandez is the best! Gabe Hernandez contacted me immediately regarding the car that i was interested in. We completed the deal in quick fashion and Gabe was extremely help Gabe Hernandez contacted me immediately regarding the car that i was interested in. We completed the deal in quick fashion and Gabe was extremely helpful during the entire process. It was only an $8000 car (bought for sentimental reasons), but he treated me as if I bought an $80,000 vehicle! More

AMAZING EXPERIENCE Great inventory. Great facility. Most of all, GREAT PEOPLE. All aspects of the transaction were exceptional. I recommend this team to all who ar Great inventory. Great facility. Most of all, GREAT PEOPLE. All aspects of the transaction were exceptional. I recommend this team to all who are considering the purchase of a new or used vehicle. Their selection of both new and used vehicles was incredible. The service after the sale has also been exceptional. The professionalism shines with the entire crew. Their generous loaner car program far exceeded my expectations. I am looking forward to a long term relationship with the entire team at Magnussen Lexus. Simply Amazing! More

Very good service Sale agent is very professional knowledgeable and nice. We are very pleased the car we purchased, high quality car with high quality service Thank y Sale agent is very professional knowledgeable and nice. We are very pleased the car we purchased, high quality car with high quality service Thank you! More