Lexus of Fremont
Fremont, CA
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1,063 Reviews of Lexus of Fremont
Magnussen Lexus of Fremont - Cut above the rest! This was hands down the best car shopping experience I've had. Recently I was in the market for a Lexus and after researching and shopping around I en This was hands down the best car shopping experience I've had. Recently I was in the market for a Lexus and after researching and shopping around I ended up at Magnussen Lexus of Fremont because they were a cut above the rest. They were respectful, straightforward and honest. Jennifer H. was my main point of contact and she helped me obtain the exact vehicle I wanted and provided the necessary information I needed along the way to make an informed decision. She was always quick to respond and very patient. The way she worked with me throughout the process was nothing short of brilliant. I am very grateful to have had someone like her help me with such a big decision and a sometimes stressful process. Sonny A. and Mike C. helped me out once I got to the dealership. They were real down-to-earth folks. Their hospitality was nothing like I've ever experienced at a dealership before. It was genuine. While the car was being readied I had the chance to chat with them and not once did I feel like a customer speaking with sales specialists; Instead I felt like I was having a person to person conversation. They collaborated to ensure that my experience at the dealership went as smoothly as possible. Bret C. finalized the paper work and when things didn't make sense he took the time to break it down so that I understood. He was very knowledgeable and to quote him "I rather you understand the numbers now so you don't go home and wonder what happened". I've had this happen to me before and it was not a good feeling. Thank you Jennifer, Sonny, Mike, and Bret!! Do I recommend this dealership? Without a doubt. There is a synergy among the folks at Magnussen Lexus of Fremont that makes them great. Everyone I interacted with showed thoughtfulness on their part and it's as if they put themselves in the customer's shoes to ensure you get the best experience possible. Don't take my word for it. You can go experience it yourself. More
Best car buying experience Steve K. in sales was awesome! Not your typical car buying experience, in a good way. No pressure to purchase. Left the dealership very satisfied. Steve K. in sales was awesome! Not your typical car buying experience, in a good way. No pressure to purchase. Left the dealership very satisfied. More
New RX450h purchase Both Shane and Rick made our car purchase smooth and easy. They were both very knowledgeable and helpful with any concerns and questions that we had. Both Shane and Rick made our car purchase smooth and easy. They were both very knowledgeable and helpful with any concerns and questions that we had. More
Lexus Purchase Outstanding dealership. They were professional, friendly and courteous. If you are in the market for a new Lexus and live in the bay area I highly r Outstanding dealership. They were professional, friendly and courteous. If you are in the market for a new Lexus and live in the bay area I highly recommend this dealership. More
best deals in the bay area I came in for a based model, walked out with a deeply discounted fully loaded manager demo version. Ask if they have a dealer demo!!! I came in for a based model, walked out with a deeply discounted fully loaded manager demo version. Ask if they have a dealer demo!!! More
Experience My overall experience was excellent, the one thing I was not happy with was I was told I had a full tank of gas when I was driving home I noticed I o My overall experience was excellent, the one thing I was not happy with was I was told I had a full tank of gas when I was driving home I noticed I only had a little less than a quarter tank. More
Lexus 450HL 2018 Great customer relationships Reasonable price Save time excellent service more car available Get a good deal Excellent condition of the car Gre Great customer relationships Reasonable price Save time excellent service more car available Get a good deal Excellent condition of the car Great place to find a car I recommend this dealer! More
I bought Audi A4 2017 used car from Magnussen Lexus of Bad experience to buy used car from Magnussen Lexus, I paid money and get a car from driving 20 mins but big noise from car bottom, but NO hit of this Bad experience to buy used car from Magnussen Lexus, I paid money and get a car from driving 20 mins but big noise from car bottom, but NO hit of this car and then drive back to Lexus. Sales Rep Sonny cannot do anything and just help to take a part of belly pan and he will call me on Dec 3, 2018 to repair or change a new one. But no call from Sonny or the other people from Lexus so far. Finally, I drive this car to Lexus on Dec.3, 2019 and Sonny and Sales Manager - Mike Cartisano are not helpful. Mike ask me to drive a car to go and will call me when he order new belly pan but NO single call from Mike or Sonny after 3 days. Finally, I take Audi A4 to Audi - Fremont to fix this damage belly pan and paid around $400 and labour fee. I am very disappointed with Magnussen Lexus and no responsibilities after sold car, I will make a strong compliant to management of Magnussen Lexus for compensation of unexpected accident of this used car after inspection from Magnussen Lexus. More
We recommend to everyone It’s close to our home, convenient, good service, great price, a lot of choices. My neighbor bought a car there, and he recommended this dealer to us. It’s close to our home, convenient, good service, great price, a lot of choices. My neighbor bought a car there, and he recommended this dealer to us. More
Great experience. Excellent customer service. My 3rd car purchase at Magnussen Lexus of Fremont. Why did I come the 2nd and 3rd time? The #1 reason why I keep coming back is because of Amara R My 3rd car purchase at Magnussen Lexus of Fremont. Why did I come the 2nd and 3rd time? The #1 reason why I keep coming back is because of Amara Ragchaa. She made my experiences very enjoyable and pleasant every time I come. She is very educated on all car models. She's very friendly and patient to work with. The 3rd car purchase was for my daughter; she wanted the IS300 ultra white with black interior. Lexus of Fremont didn't have it in stock. Amara went to ask her manager and he said they can deliver the car for us to come pick up in 3 days...she then went back to ask her boss again and they were able to get us the car delivered the next day (on a Sunday so we don't have to put up w/ bad traffic on the weekdays)! That was super amazing! She also gave us a great deal on our purchase. Amara is super friendly, she has the skills to connect with her customer, not only at a professional level, but at a personal level as well. She goes above and beyond to accommodate to her customers so that they are happy. I would highly recommend folks to come see Amara Ragchaa when they come to Magnussen Lexus of Fremont! More


