Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Fremont
Fremont, CA
920 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
920 Reviews of Lexus of Fremont
September 24, 2018
Excellent experience! No pressure, casual purchasing experience. Fred Omar made business easy and gave me all of the information needed to make the purchase. Will definitel No pressure, casual purchasing experience. Fred Omar made business easy and gave me all of the information needed to make the purchase. Will definitely recommend! More
by Awesome122
Employees Worked With
Fred Omar, Danny Dang, Michael Start
September 23, 2018
2017 Lexus RX350 purchase We went to Purchase a used RX 350 and Eric was very knowledgeable and professional.He spent a lot of time with us and was very thorough! We went to Purchase a used RX 350 and Eric was very knowledgeable and professional.He spent a lot of time with us and was very thorough! More
by Lexus2017
Employees Worked With
Eric da Silva, Jennifer Haskell, Danny Dang
September 17, 2018
Horrible Customer Service- Bait and Switch Was quoted a price by the dealership; they knew I was going to be driving 116 miles one way to the dealership. I informed them before leaving home; th Was quoted a price by the dealership; they knew I was going to be driving 116 miles one way to the dealership. I informed them before leaving home; they did not bother to tell me that vehicle was sold. After I came in they wanted to sell me a vehicle priced over a $1000 more. Unscrupulous business people. Don't care about other people. Dishonest and Deceiving. Did not even apologize for what they did. More
by GK
Employees Worked With
Eric da Silva
September 09, 2018
Amazing customer service I had an amazing buying experience with Shane he was very helpful and very patient I will totally recommend him to all Bay Area people looking for Lex I had an amazing buying experience with Shane he was very helpful and very patient I will totally recommend him to all Bay Area people looking for Lexus. Thank you so much!! More
by Yuliana
Employees Worked With
Shane Sorge
July 06, 2018
Superior customer service Eric is a wonderful person to work with, very honest, forthcoming and knowledgeable. We closed our deal within a couple hours. I would recommend anyon Eric is a wonderful person to work with, very honest, forthcoming and knowledgeable. We closed our deal within a couple hours. I would recommend anyone who is after Lexus give Magnussen Lexus of Fremont a try and reach out to Eric. More
by killiancourt
Employees Worked With
Eric da Silva
June 25, 2018
Condescending, sexist and rude. He was condescending to my wife, saying I am the one paying for the car. No - both are working professionals and she pays too! It was sexist. When He was condescending to my wife, saying I am the one paying for the car. No - both are working professionals and she pays too! It was sexist. When I told him she will test drive & he can take her Drivers license, he said - no, i will take yours, there is a reason. What can that be? When she was the one who drove. Is he thinking women can't pay for their cars? And when I visited a week later, I said I forgot his name and apologized and asked for introduction, he kicked me in the leg - and said it is just playful, I am not amused. I am Indian and i take offense when someone kicks me in my knee. I made the decision not to buy from this Lexus dealership purely based on this person's behavior. More
by macromedia
Employees Worked With
Tristan Yi
June 20, 2018
Amazing Customer Service Eric da Silva assisted us with our car purchase. He was so thorough and informative. The experience with him is nothing compared to what I have had ex Eric da Silva assisted us with our car purchase. He was so thorough and informative. The experience with him is nothing compared to what I have had experienced at other dealerships. This is why I keep coming back here even though there is a closer one to where I live. Ask for Eric da Silva! He will take great care of you. More
by slynnlegaspi
Employees Worked With
Eric da Silva
February 05, 2018
Good guy Eric is a good guy to deal with. I would recommend going here for new and used cars and asking for him specifically to receive the best deal possible. Eric is a good guy to deal with. I would recommend going here for new and used cars and asking for him specifically to receive the best deal possible. More
by Sim B.
Employees Worked With
Eric da Silva
December 12, 2017
Wonderful customer service! Kathleen is very knowledgeable, patient, and kind. She understood what I was looking for in a car, as well as my price range, and she provided many go Kathleen is very knowledgeable, patient, and kind. She understood what I was looking for in a car, as well as my price range, and she provided many good suggestions. Kathleen made it really comfortable for me (way too many) questions about each vehicle. I highly recommend Kathleen! More
by First Lexus Owner
Employees Worked With
Kathleen Wong
December 11, 2017
Amazing! I would like to say Kathleen is absolutely amazing! She very knowledgeable in regards to the Lexus products. She cares about the customers and she see I would like to say Kathleen is absolutely amazing! She very knowledgeable in regards to the Lexus products. She cares about the customers and she seems like she’s trying 100% at all times. I don’t see this type of hard work and drive very often. I can’t image doing any transaction or deal at Lexus without Kathleen. This dealership is always very clean and accommodating. Thanks to Kathleen and all the wonderful staff at Magnessen Lexus of Fremont!! You’re highly recommend!! More
by Will123
Employees Worked With
Kathleen Wong
