Lexus of Fremont

Easy to buy a new Lexus Magnussen has a large inventory but in order to get the specific model, color and options I wanted, my salesperson searched other dealer's inventory a Magnussen has a large inventory but in order to get the specific model, color and options I wanted, my salesperson searched other dealer's inventory as well as upcoming factory deliveries to find the car I wanted. No pressure sales and very reasonable prices "sold" me on purchasing a vehicle here. After purchase, I received a brief but very enlightening tutorial from a technology specialist on how to "program" and operate the safety features and various options in my car. This is my second vehicle purchase here and they have not disappointed me yet. More

excellent team I was welcomed and treated with respect. Jimmie Wong the sales agent was very professional and so was his boss.The finance department was also very p I was welcomed and treated with respect. Jimmie Wong the sales agent was very professional and so was his boss.The finance department was also very professional and respectful of my time and did explain matters in detail.Before I drove off in my 2019 ES300h the technical expert did go over all the technical features in the car and offered me to come back if I had any questions or needed any help. Great team and I have already recommended the place to a friend. Ron W More

perfect day Excellent service experience. Friendly people and auto was ready at the estimated time. I would recommend this dealership to anyone. I will be back so Excellent service experience. Friendly people and auto was ready at the estimated time. I would recommend this dealership to anyone. I will be back soon. More

Maintenance visit The service for oil-filter change was excellent and efficient. They also did hand-wash for the car. Over all it was a superior customer experience. The service for oil-filter change was excellent and efficient. They also did hand-wash for the car. Over all it was a superior customer experience. More

All about customer service. It’s very simple. I have a lexus dealership closer to home yet I continue to go to Magnussen. Why? Some lesser reasons include the service experience It’s very simple. I have a lexus dealership closer to home yet I continue to go to Magnussen. Why? Some lesser reasons include the service experience - the appointment, drop off and pickup processes are easy and convenient. I never feel hurried. Most importantly however is my service advisor Vener Padilla. He is on top of everything, takes ancustomer first approach and always ensures that I am fully satisfied. That relationship keeps me coming back. More

Michael start treats my car as if its his own. After 19 years, the service at magnussen still top notch. No other car maker can provide the level of service at lexus, and michael start of magnussen After 19 years, the service at magnussen still top notch. No other car maker can provide the level of service at lexus, and michael start of magnussen brings even more personal experience that is truly seemless and accurate. More

Excellent Customer Service I bought my car from Magnussen Lexus and have only brought it to the Magnussen dealership for service because the level of service is always top notch I bought my car from Magnussen Lexus and have only brought it to the Magnussen dealership for service because the level of service is always top notch. There's no waiting around and all the employees are very friendly. They offer shuttle service or a loaner and always wash my car. Yvonne was a tremendous help with my past service. She explained things clearly and cared about me getting what I needed to keep my car going (the car is getting old! LOL). My friends think I'm crazy for taking my car to a dealership for service, but I trust Yvonne not to stir me wrong. More

It is a very best dealership for services and purchased. Very happy to pick the right choice of dealership to have the good service and care for the customers. I has been use this dealership for the last 10 Very happy to pick the right choice of dealership to have the good service and care for the customers. I has been use this dealership for the last 10 years and always supported what I needs for my cars. More

Th eservice man was excellet. He was very skillful, informative, and follwed up the service very well. It helped me to feel very comfortable for the serice of my car. My car was do He was very skillful, informative, and follwed up the service very well. It helped me to feel very comfortable for the serice of my car. My car was done very well in time. More

Good over all experience I have been using the service for the past several years and I feel more comfortable with the facility and people in this location when compared to ot I have been using the service for the past several years and I feel more comfortable with the facility and people in this location when compared to other dealers. More