Lexus of Fremont

My experience purchasing my new 2018 RX 450h was fantastic Your sales manager, Gabe Hernandez, Jenny Haskell, Rick Choudhary, and Jared Hovander have been great. Gabe was very professional & helpful. When my Your sales manager, Gabe Hernandez, Jenny Haskell, Rick Choudhary, and Jared Hovander have been great. Gabe was very professional & helpful. When my family arrived, he already have the car washed and ready for a test drive. Gabe is patient, he explained all the features equip on this vehicle. Gabe is very efficient, when I asked to test drive another vehicle, he got on it right away. Internet sales manager, Jenny followed up with me with the best possible pricing she would offered. Rick from Finance have gone through all documents & optional packages before closing the deal. Your team is dedicated to provide the highest quality customer services & car shopping experiences to us. My wife received the new car as her best birthday gift ever. I would highly recommend Gabe, Jenny, and Rick to anyone who are on the market for a new or used at Magnussen Lexus of Fremont. Gabe Hernandez deserved an A+ on his report card for his outstanding customer service. You guys would have my business when time for another Lexus. More

excellent I took my car for service and a problem.the service advisor Vener Padilla me knows exactly what's the problem of my car. I left the dealership happy . I took my car for service and a problem.the service advisor Vener Padilla me knows exactly what's the problem of my car. I left the dealership happy . More

Lexus service My service rep was the best. She was so accommodating and really made an effort to have my needs met. Best service experience so far! My service rep was the best. She was so accommodating and really made an effort to have my needs met. Best service experience so far! More

excellent service I had my Lexus serviced yesterday for the first time and couldn't be happier with both the service work as well as my Service Center Rep, Christina Fu I had my Lexus serviced yesterday for the first time and couldn't be happier with both the service work as well as my Service Center Rep, Christina Fulkerson. I was not aware of their policy of providing customers with a Lyft ride to and from the dealership and it solved the dilemma of sitting for two hours waiting for my car. More

excellent service I took my Lexus ES350 for 50,000 miles service recently. Weis was very helpful and friendly. My car was done much before the time I was promised. Whi I took my Lexus ES350 for 50,000 miles service recently. Weis was very helpful and friendly. My car was done much before the time I was promised. While my car was getting service, I was offered Lyft pick-up and drop to nearby bank. I was impressed with both front desk and Service offered by Weis More

A courteous and professional service The services received were quite satisfactory. The agent was courteous, responsive and professional. Check-in and out were easy and convenient. The wa The services received were quite satisfactory. The agent was courteous, responsive and professional. Check-in and out were easy and convenient. The waiting area and services were quite nice. More

Professional and efficient It was a great experience dealing with professionals, who knows exactly what you need. Greg Veerman was above and beyond helping me get the 20K done It was a great experience dealing with professionals, who knows exactly what you need. Greg Veerman was above and beyond helping me get the 20K done in a seamless way. More

review of service experience excellent service by Phat, kept up to date on status of service via text, very friendly not Phat's fault, but the wait to recv the loaner car was o excellent service by Phat, kept up to date on status of service via text, very friendly not Phat's fault, but the wait to recv the loaner car was over 30 minutes long More

Routine maintenance Everyone was helpful in getting in and out (especially Weis Popal) and providing the needed service. Very friendly. The accommodations were great-en Everyone was helpful in getting in and out (especially Weis Popal) and providing the needed service. Very friendly. The accommodations were great-enjoyed the new coffee machine More

135,000 Miles Maintenance The service consultant will explain what services should be done and understand what concerns I have brought up and keep me updated for any additional The service consultant will explain what services should be done and understand what concerns I have brought up and keep me updated for any additional services and price. I have been satisfied with the services they provided for the past 11 years. I hope they could provide some royalty discount for the customers like me. :) More