Lexus of Fremont

It is a very best dealership for services and purchased. Very happy to pick the right choice of dealership to have the good service and care for the customers. I has been use this dealership for the last 10 Very happy to pick the right choice of dealership to have the good service and care for the customers. I has been use this dealership for the last 10 years and always supported what I needs for my cars. More

Excellent Customer Service I bought my car from Magnussen Lexus and have only brought it to the Magnussen dealership for service because the level of service is always top notch I bought my car from Magnussen Lexus and have only brought it to the Magnussen dealership for service because the level of service is always top notch. There's no waiting around and all the employees are very friendly. They offer shuttle service or a loaner and always wash my car. Yvonne was a tremendous help with my past service. She explained things clearly and cared about me getting what I needed to keep my car going (the car is getting old! LOL). My friends think I'm crazy for taking my car to a dealership for service, but I trust Yvonne not to stir me wrong. More

Great people working at Magnussen I live in Los Altos but I come to Magnussen because of Jim Maroudas, sales and mobile service they provide. This is our second purchases of new Lexus I live in Los Altos but I come to Magnussen because of Jim Maroudas, sales and mobile service they provide. This is our second purchases of new Lexus this year. More

Every time. Every time I go in, whether it be for tire rotation or tire replacement, I am treated with respect and courtesy. I highly recommend this service cente Every time I go in, whether it be for tire rotation or tire replacement, I am treated with respect and courtesy. I highly recommend this service center. Every staff member I have had contact with is customer driven, thorough in explaining service items and costs, as necessary and are punctual with approaching me at my appointment time. I never sit for long without communicating with someone. More

Customer Service This was my first visit to this dealership and have to say I was impressed by the level of customer service I received by Phat Lam. I have been to sev This was my first visit to this dealership and have to say I was impressed by the level of customer service I received by Phat Lam. I have been to several different Lexus dealerships over the years and Mr. Lam level of service will have me coming back to this dealership in the future. More

Michael start treats my car as if its his own. After 19 years, the service at magnussen still top notch. No other car maker can provide the level of service at lexus, and michael start of magnussen After 19 years, the service at magnussen still top notch. No other car maker can provide the level of service at lexus, and michael start of magnussen brings even more personal experience that is truly seemless and accurate. More

All about customer service. It’s very simple. I have a lexus dealership closer to home yet I continue to go to Magnussen. Why? Some lesser reasons include the service experience It’s very simple. I have a lexus dealership closer to home yet I continue to go to Magnussen. Why? Some lesser reasons include the service experience - the appointment, drop off and pickup processes are easy and convenient. I never feel hurried. Most importantly however is my service advisor Vener Padilla. He is on top of everything, takes ancustomer first approach and always ensures that I am fully satisfied. That relationship keeps me coming back. More

Maintenance visit The service for oil-filter change was excellent and efficient. They also did hand-wash for the car. Over all it was a superior customer experience. The service for oil-filter change was excellent and efficient. They also did hand-wash for the car. Over all it was a superior customer experience. More

Magnuseen Lexus is very professional. Overall, the Dealership is helpful. I appreciate they spend time to assist me to get the right car. The choice and price of car is reasonable and the Overall, the Dealership is helpful. I appreciate they spend time to assist me to get the right car. The choice and price of car is reasonable and the car condition is good. More

Smooth It was very organized and pleasant. I got a free complimentary oil change and car wash. Waiting period is about 2 hours but it was worth it. It was very organized and pleasant. I got a free complimentary oil change and car wash. Waiting period is about 2 hours but it was worth it. More