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Lexus of Glendale - Service Center

Glendale, CA

4.9
335 Reviews
Call Service Center (855) 860-2277

335 Reviews of Lexus of Glendale - Service Center

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June 21, 2025

Awesome service for my brake noise appointment. I plan to for same service representative from now on!!!!! More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Navarro
Report | Print
May 24, 2025

Outstanding customer service. I thought everyone was very thoughtful and considerate. It was easy to schedule service there More

by Pdub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Sapalici
Report | Print
May 27, 2025 -

Lexus of Glendale responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our customer service team. Our goal is to make scheduling as smooth as possible, and it’s wonderful to know we hit the mark for you! Regards, Robert Silva General Manager robert@lexusofglendale.com

May 12, 2025

Sergio Bohorquez was my service advisor for that day. And was very helpful and knowledgeable, I was very happy to work with him. More

by martin.r.serrano03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Bohorquez
Report | Print
May 13, 2025 -

Lexus of Glendale responded

Thanks for the fantastic feedback, Martin! We're thrilled to hear about your positive experience with Sergio. Our team is dedicated to providing knowledgeable service, and it’s great to see that reflected in your visit. We look forward to assisting you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

May 05, 2025

Honest. Transparent and provide reliable service at fair prices, i have been a loyal customer. More

by Kavsoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge,
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May 06, 2025 -

Lexus of Glendale responded

Kavsoo, thank you for your fantastic feedback! We're thrilled to hear that our commitment to honesty and transparency has made a positive impact on your experience. Your loyalty means the world to us, and we look forward to continuing to provide you with reliable service. Regards, Robert Silva General Manager robert@lexusofglendale.com

May 05, 2025

Excellent service. Very friendly staff . It took only few hours to completes the service but they provided a loaner. More

by Sedaminasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bosque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Alaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Babayova
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kaveh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lara Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denice Evila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lia Agababian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hatikyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Chiang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Lexus of Glendale responded

We’re thrilled to hear you had such a positive experience with our team. Providing excellent service is our top priority, and we're glad the loaner made your visit even better. We appreciate your feedback! Regards, Robert Silva General Manager robert@lexusofglendale.com

May 04, 2025

All employees are welcoming and attentive to your respective need's, I’ve been servicing my car at this dealership for years now and I will keep on bringing it back without a doubt. More

by rpineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Ucelo
Report | Print
May 05, 2025 -

Lexus of Glendale responded

We’re thrilled to hear you’ve had consistently great experiences with our team. Your loyalty means so much to us, and we look forward to continuing to serve you and your car for many years to come! Regards, Robert Silva General Manager robert@lexusofglendale.com

April 29, 2025

My experience was good. I know they can be better. Tony was great, a little lack of communication and delay from the team regarding my service. However, things got sorted a More

by Lue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chavez
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Apr 30, 2025 -

Lexus of Glendale responded

Thanks for your feedback, Lue! We're glad to hear that Tony provided great service and that we could sort things out for you. We’re always looking to improve communication and appreciate your insights. Hope you enjoy your vehicle! Regards, Robert Silva General Manager robert@lexusofglendale.com

April 26, 2025

Jorge was kind and attentive. Received a great service. Highly recommend him. I will definitely go back to him for the next service. More

by JY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge service department
Report | Print
Apr 28, 2025 -

Lexus of Glendale responded

We're thrilled to hear about your positive experience with Jorge. Our team strives to provide exceptional service, and your recommendation means a lot to us. We look forward to welcoming you back for your next visit! Regards, Robert Silva General Manager robert@lexusofglendale.com

April 21, 2025

Very friendly staff, efficiently handled my needs. I would definitely reach back when I need to get service done. More

by Araksi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Bojórquez
Report | Print
Apr 22, 2025 -

Lexus of Glendale responded

Thank you, Araksi! We’re thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Robert Silva General Manager robert@lexusofglendale.com

April 11, 2025

Chris garabedian and Sergio were exceptionally helpful and very professional. I will be returning to this dealership for future services. More

by Isabel mardirossian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris garabedian
Report | Print
Apr 14, 2025 -

Lexus of Glendale responded

Thank you, Isabel! We're thrilled to hear about your positive experience with Chris and Sergio. We look forward to welcoming you back for your future service needs! Regards, Robert Silva General Manager robert@lexusofglendale.com

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