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Lexus of Glendale - Service Center

Glendale, CA

4.9
334 Reviews

334 Reviews of Lexus of Glendale - Service Center

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April 08, 2025

Superb service. Danny Mata took great care of us. Fast and efficient service. We were very comfortable waiting and the wait was not long. More

by TonyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kaveh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Mata
Apr 09, 2025 -

Lexus of Glendale responded

Thank you for sharing your 5-star rating, Tony! We're so pleased to hear Danny and our team went above and beyond to ensure an excellent visit. We look forward to working with you again soon! Regards, Robert Silva General Manager robert@lexusofglendale.com

April 05, 2025

I took my car in for the 15,000 miles service. Waited in the customer lobby area for about an hour and a half. I was surprised at the how fast they got done with my car. I have been to other lexus More

by Yam Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Argenis Escobar-Hernandez
Apr 07, 2025 -

Lexus of Glendale responded

Yam, we’re thrilled to hear about your positive experience! Our team works hard to provide efficient service, and it’s great to know you noticed. We look forward to seeing you again for your future services. Thanks for the kind words and support! Regards, Robert Silva General Manager robert@lexusofglendale.com

April 02, 2025

Excepcional service consultant very attentive and professional, technician resolved issues with our vehicle, staff is very attentive with customer More

by jrecchavez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chavez
Apr 04, 2025 -

Lexus of Glendale responded

We're thrilled to hear you had an exceptional experience with our team. Your kind words about our service and technician truly motivate us to keep delivering top-notch support. We appreciate your feedback and look forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

March 26, 2025

I received excellent service from this dealer both before and after bringing my car in. The service advisor was knowledgeable and professional and I was provided with a Lyft ride both home and back to the d More

by SHUTCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Seibert
Mar 28, 2025 -

Lexus of Glendale responded

We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and we're glad you appreciated the support and the Lyft ride. We look forward to serving you again in the future! Regards, Robert Silva General Manager robert@lexusofglendale.com

March 06, 2025

I always go to Lexus Glendale to get my service done. Alexander was very pleasant and very helpful. He kept me updated. I have nothing to complain about. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Sapalicio
Mar 10, 2025 -

Lexus of Glendale responded

Beth, thank you for your fantastic feedback! We're thrilled to hear that Alexander provided you with excellent service and kept you updated. Your satisfaction is our priority, and we look forward to seeing you again at Lexus of Glendale! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 23, 2025

The best dealership I have gone to after I have purchased 4 cars,so far! More

by Raseczap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 24, 2025 -

Lexus of Glendale responded

Thanks for the great feedback! We're thrilled to hear you’ve had a positive experience with us. Your loyalty means a lot, and we look forward to helping you with your future car purchases! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 20, 2025

It's the service consultants who have brought me back to this dealership: Jerry Temores and Jorge Navarro (and Mark). They are the ones who make the difference. More

by velvetmossnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Navarro, Mark
Feb 21, 2025 -

Lexus of Glendale responded

Thanks for your kind words! We're thrilled to hear that Jerry, Jorge, and Mark made such a positive impact on your experience. Our team is dedicated to providing exceptional service, and your feedback means a lot to us. Looking forward to seeing you again soon! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 11, 2025

The Service Team led by Tony Chavez and his loaner staff, Gracie, are very professional More

by ricefield2013
Recommend Dealer
Yes
Employees Worked With
Tony Chavez
Feb 13, 2025 -

Lexus of Glendale responded

We're thrilled to hear you had a great experience with Tony and Gracie. Our team takes pride in delivering professional service, and your feedback means a lot. We look forward to assisting you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 08, 2025

Very prompt car drop off and service was completed before it was expected at the quoted amount. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 10, 2025 -

Lexus of Glendale responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a prompt car drop-off and that we exceeded your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 03, 2025

Excellent and friendly service. Communication was clear and precise. Work was done promptly. Everyone was very helpful. More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Feb 05, 2025 -

Lexus of Glendale responded

Thanks, TS! We’re thrilled to hear you had such a positive experience. Our team strives for clear communication and prompt service, so it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

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