332 Reviews of Lexus of Glendale - Service Center
I have been going to this dealership fpr over 15 yearsand have had all my cars serviced there. I have purchased and leased several cars from this dealership. I always look forward to talking with Yvonne Pa have had all my cars serviced there. I have purchased and leased several cars from this dealership. I always look forward to talking with Yvonne Parry when I'm in the dealership. She goes over and above to make sure me and my wife are properly receiving excellent customer service and kept updated on the latest information for new vehicles. Scott has always treated me w/ultimate respect and knows the ends -n- out of the service agreements. Violet always has a smile and has been a great cashier. She always ask how's my wife doing. I look forward to going to this dealership because of these three people because I know get the respect that I've earned. More
Service pricing at Lexus of Glendale, tends to be on the high side. As in any other business, relationship is the key to success. Having personalized customer care service and established relationship with high side. As in any other business, relationship is the key to success. Having personalized customer care service and established relationship with a representitave makes me more comfortable when having to pay Lexus' high prices. I have been commited to one individual, Chris Bosque in the service department. I feel like her cares about my needs, and makes me feel unique and taken care of. just to reiderate Lexus' pricing is high but having the individualized care from someone like Chris Bosque, makes it worth every cost. More
I always take my 2006 IS350Lexus to Lexus of Glendale for service and Selin is the reason why. Her customer service skills rock. She is extremely friendly and personable and she is always honest and up front service and Selin is the reason why. Her customer service skills rock. She is extremely friendly and personable and she is always honest and up front with me, none of the "bait and switch" tactics used by others. More
i went in there for service and i received a freindly hello and great customer service from Selin. She was very helpful and her knowledge of the service of the car was impressive. I will now always come hello and great customer service from Selin. She was very helpful and her knowledge of the service of the car was impressive. I will now always come back to Lexus of Glendale for service for my car. she has made a great impression of me, which will result in my long lasting service with Lexus of Glendale. i will recommend lexus of glendale to all my friends and family with Lexus. I am very satisfied with the great and friendly service i got from Selin. More
Selin was such a sweetheart! I came in for service on my IS for the first time and she totally helped me out with all of my quesitons. She was so patient and knowledgable about he services and my car I was IS for the first time and she totally helped me out with all of my quesitons. She was so patient and knowledgable about he services and my car I was blown away! Lexus needs more service associates like Selin!!! More
I have a 2000 Lexus GS with 120k miles on it. As a result I spend alot of time at Lexus of Glendale and it has been the best spot to get my car serviced, maintained, etc., and my service agent-Selin has alwa I spend alot of time at Lexus of Glendale and it has been the best spot to get my car serviced, maintained, etc., and my service agent-Selin has always gone above and beyond. I enjoy the loaners, coffee and the assorted fruit and pastries that they lay out for there customers. More
Always a pleasant experience to visit this dealership. My family gets all our services for both our Lexus's at this dealership. Selin Asatorian has always been a very big help as well as Arbi and Miro at the family gets all our services for both our Lexus's at this dealership. Selin Asatorian has always been a very big help as well as Arbi and Miro at the loaner desk. Will definitely recommend to friends. More
Our family had previously looked into Lexus as our next leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team. We felt very pressured and did not like the quotes that were offered. A few days later, we decided to go to Lexus of Glendale to try once again to obtain the vehicle that we had really wanted to purchase. The staff was friendly, gave us a great quote and was a lot more knowledgeable about the vehicle. We were in and out of there much quicker than any other vehicle purchase I had experienced! In addition, the service staff is excellent. I have dealt with Selin several times for my maintanence. My car is ready when she says it will be, and I get courtesy phone calls about the progress of the job and when to expect to pick up the vehicle. As an added bonus- they allow me to go to the dealership (as much as weekly) to get a free car wash, just for being a loyal customer. Thank you Lexus of Glendale. We will certainly be doing business with you again! Ana Gozau More
Chris was very professional yet simultaneously personable which adds value to the service that I received. Chris provided timely updates on the status of my vehicle and accomodated any needs I had while my c which adds value to the service that I received. Chris provided timely updates on the status of my vehicle and accomodated any needs I had while my car was in service. For example, he worked closely with Selin Asatorians in order to provide a loaner vehicle. Selin promptly put in the request and made sure all procedures were in place so that I wouldn't have to wait any longer than I needed to. I regulary see Chris and Selin when necessary to visit Lexus of Glendale. I look forward to working with them again. More
This dealership is great. One of the best experiences I have had. Selin was very helpful going the extra mile and trying her best to get me in and out with my problem resolved. Great attitude and a pleasur have had. Selin was very helpful going the extra mile and trying her best to get me in and out with my problem resolved. Great attitude and a pleasure to speak to. I would recommend anyone to Lexus of Glendale. More