Lexus of Greenville

Quick efficient courteous great communication pleasant skilled polite always a wonderful experience. Recommend without reservation skilled polite always a wonderful experience. Recommend without reservation More

Steve Baez has been my service consultant for several years and he is great. It's also great that I have been working with the same guy for all this time. years and he is great. It's also great that I have been working with the same guy for all this time. More

Sales Rep was extremely helpful in helping us select the best vehicle for our needs. The process was efficient with no heavy handed arm twisting best vehicle for our needs. The process was efficient with no heavy handed arm twisting More

Lexus of Greenville has been servicing my RX350 since 2015. They have always done an excellent job. The car is washed and cleaned inside even when I only got the oil changed. The prices are competitiv 2015. They have always done an excellent job. The car is washed and cleaned inside even when I only got the oil changed. The prices are competitive and the service is professional. They also have a great waiting area if you choose to wait. More

The folks at Lexus of Greenville took great care of me. I really appreciate how I was treated. Love my new GX 550 and even more than that I love the way I was treated. I really appreciate how I was treated. Love my new GX 550 and even more than that I love the way I was treated. More

Every visit to this service department has been professional and pleasant. The personnel who greet us keep excellent communication going throughout the visit and we love the videos of our car. professional and pleasant. The personnel who greet us keep excellent communication going throughout the visit and we love the videos of our car. More

We purchased a GX550 and had to wait on it to be built and shipped. I worked with Rob during this process. Rob was very informative durning this process. He would give me a call weekly and give me updates and shipped. I worked with Rob during this process. Rob was very informative durning this process. He would give me a call weekly and give me updates. This purchase was very pleasant. Rob did an excellent job. When we got to the dealership to pick the GX up it could have not been any better. Brad had the paperwork ready to sign we were in and out. Thanks to a pleasant purchase. Good job Rob!!! More

Had a great experience recently purchasing a new TX500h. Naji was extremely knowledgeable and easy to work with. Everyone at the dealership always greeted us and were very friendly. Naji was extremely knowledgeable and easy to work with. Everyone at the dealership always greeted us and were very friendly. More

Avoid this dealership at all costs if you value common decency, morals, and expect them to follow through on a deal made. My husband and I had been talking with this dealership for days for a car we were decency, morals, and expect them to follow through on a deal made. My husband and I had been talking with this dealership for days for a car we were wanting to purchase for our growing family. We worked out a deal and had it finalized and sent to us in writing. We went to the bank last night and got a cashiers check to purchase the car in full. They made us an appointment to pick up the car today at 5 pm and everything was finalized waiting as soon as we finished work to get there. They even texted us around noon today asking us if “we were excited to get our new car today and that they would have it ready with gas and washed for our arrival.” We were heading there straight from work and driving an hour and half to get there, he even texted us safe travels. One hour after they texted us asking how excited we were, they called saying they are potentially selling it to someone else instead and booked them a same day appointment conveniently an hour before we were able to head there. While I understand the policy is that a car cannot be held, they had no problem texting us as if it was a done deal giving us false hope and telling us the car was ready for us. They knew we had already pulled out all of the money and made arrangements with work and childcare to get there as soon as we possibly could. They should’ve never texted us asking if we were excited to pick up our car just for them to conveniently sell it to somebody else right before our arranged pick up time, not even giving us a chance to get there and honor the deal that we all agreed to. Common decency and respect goes a long way and we feel as though they used us to get a better deal for themselves and leverage the person to get there right before us knowing when we would be on our way. The whole thing is incredibly disappointing and not the right thing to do to a family. People deserve to be treated better and deals deserve to be honored without false hope and texts asking us if we’re excited, knowing they were just going to sell it before we can get there with no decency or remorse and just state a “no hold” policy. More

We have been working with Steven and Chase at Lexus of Greenville and we can not recommend them more highly. We started looking for our car in August of 2024 and they were so acomodating, very communicati Greenville and we can not recommend them more highly. We started looking for our car in August of 2024 and they were so acomodating, very communicative, very professional, but most importantly, very honest and upfront. We never felt like they were pushing something on us or upselling just to upsell. We did not end up purchasing a vehicle through them due to no fault of their own but due to availability of our desired vehicle. We were more upset that we weren't able to purchase with them than we were excited to get the vehicle you want! We would without a doubt recommend working with Steven and Chase and just wish them the best! More