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DARCARS Lexus of Greenwich
Greenwich, CT
1,155 Reviews
At DARCARS Lexus of Greenwich, it’s our mission to provide our customers with prestigious luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards daily to meet your expectations by selling the finest New and Pre-owned Lexus cars ever built.
Located in Greenwich CT, DARCARS Lexus of Greenwich, an Elite Lexus Dealer. Serving the Tri-State Area. Visit us and experience how we go beyond customer expectation every day!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,155 reviews
May 02, 2026
Buyer beware of Dacars Lexus of Greenwich: I recently purchased a used Lexus at their list price and test drove through the streets of Greenwich since Rt 95 was a parking lot. I delt with sales consulta purchased a used Lexus at their list price and test drove through the streets of Greenwich since Rt 95 was a parking lot. I delt with sales consultant Felix Gyamfi and sales manager David Miller. We agreed on some items to be addressed, and when I picked up my car on April 21, 2026 and was able to get up to highway speed, I noticed the car is pulling to the left and the car must be out of alignment and perhaps the wheels need balancing as well. I brought this to the attention of Felix immediately via a phone call, and he said he would speak to his boss, David. I have communicated via email, text and phone calls to no avail giving them the opportunity to correct, but they are ignoring me. “Crickets” This is the reason people distrust salespeople in general in the auto industry. Apparently, David is using his 26 years of experience in the auto industry to mentor his staff how to be dishonest, unresponsive and ignoring customers after the transaction has been paid in full & completed at this dealership. Greed is alive and well, Felix and David should be so proud of their unprofessionalism! Michael Barnett More
by mbrentbarnett
April 22, 2026
We would like to express our appreciation to Sales Consultant James Palmer at Darcars Lexus of Greenwich for outstanding professionalism and excellent service during the purchase of our vehicle. We ha Consultant James Palmer at Darcars Lexus of Greenwich for outstanding professionalism and excellent service during the purchase of our vehicle. We have purchased a pre-owned Lexus NX450H+ on-line. Huge thanks to Ashley Ramirez Ferrer, online consultant for helping with questions we had. Me and my wife have flown to New York from Houston to pick up our Lexus. Upon arrival the vehicle and all documents were ready and after signing all papers we started our 1600 mile trip back to Houston with no technical problems whatsoever. Please also extend our thanks to the mechanical team for their expertise. We will recommend our friends about the great service at Darcars Lexus of Greenwich. Great job all around! If you want honest and professional service, ask for James! More
by schernyshov
March 17, 2026
Pretty terrible out of state experience. Started off well with an instant response to my online inquiry. I sent a list of very detailed questions, then waiting 48 hours to receive informatio Started off well with an instant response to my online inquiry. I sent a list of very detailed questions, then waiting 48 hours to receive information on the wrong vehicle. When I corrected the salesman, it took hours to get a response saying that the car I initially inquired about had sold. Upsetting, but such is life. Guess what? The car is back on their website today with a price increase of $1500 more. More
by Amy
Employees Worked With
February 26, 2026
YOU MUST BUY HERE! I am an owner of a couple of Lexus cars over the past 10 years. I have recently engaged with three different Lexus dealerships in CT in order to p I am an owner of a couple of Lexus cars over the past 10 years. I have recently engaged with three different Lexus dealerships in CT in order to purchase yet another Lexus because of its quality, reliability, safety, and value. I drove just over an hour to view the number of cars I was interested in at DARCARS Lexus of Greenwich which I could have only driven 25-35 minutes to other Lexus dealers. I was met with a salesperson ( Brooke Jessup) who proved to be an absolutely phenomenal individual who is highly professional, a genuinely kind individual, a salesperson who readily knew the details of each automobile in which I was interested (which was a total of 7 cars, yessss, 7). I found my next car, and Brooke actively collaborated with management to secure a very reasonable purchase! So, if you want a Lexus: 1) no matter the distance, please consider DARCARS of Greenwich for their volume of cars; 2) Please ask for” Brooke the Man” and you will be super pleased and not at all disappointed; 3) I believe this dealership hires individuals who have a wonderful overall philosophy of honesty, being reasonable and fair, understanding and concerned for their customers, and willing to be as flexible as possible. Again, please ask for Brooke! More
by elizabethmichaelis
Employees Worked With
Brooke Jessup
December 06, 2025
Brooke is am amazing salesman. He did not pressure us at all and answered all of our questions. Brooke is very knowledgeable and I highly recommend him to any future clients. 15 He did not pressure us at all and answered all of our questions. Brooke is very knowledgeable and I highly recommend him to any future clients. 15 stars out if 10!!! More
by Gerrymeehan
October 27, 2025
James was patient, professional, experienced, and explained all the steps involved in the car buying process. explained all the steps involved in the car buying process. More
by Wk.boafo
Employees Worked With
October 09, 2025
Very nice and efficient ! Glad we are working with James! We would definitely recommend him anytime Glad we are working with James! We would definitely recommend him anytime More
by Mickey
Employees Worked With
October 01, 2025
James was a gentleman from day we spoke on phone thank you car is beautiful and we’re happy with the purchase you car is beautiful and we’re happy with the purchase More
by Reesesims20
Employees Worked With
September 27, 2025
James was one of the most straight forward salesmen I’ve dealt with in my life from the first call to the end. Was direct with negotiating the car and out the door pricing. When I saw the car, there were a dealt with in my life from the first call to the end. Was direct with negotiating the car and out the door pricing. When I saw the car, there were a few scratches that were not on initial pictures. James said he’ll take care of it and even make sure they will take care of it after the fact if there’s still issues, hopefully he’ll pick up my call when I call him, but he’s been honest from the beginning of this process. Would recommend him again! More
by dkstephe
Employees Worked With
