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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
5,684 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 5,684 reviews

February 10, 2024

Always great service by Service Advisors (actually give advice that I appreciate and trust) and technicians also do a terrific job. Amenities and loaner car also deeply appreciated. More

by JROSEEC
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman and Steven
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Feb 12, 2024 -

Lexus of Henderson responded

We're delighted to know you trust and appreciate the advice from our Service Advisors at Lexus of Henderson. We aim for top-notch service every time! Thanks for your review.

Helpful
February 09, 2024

David Torrella always handles our service visits with professionalism and expertise. I trust him completely with my vehicle!! I have been coming to David for many many years and grateful for his attentio More

by CC
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Feb 12, 2024 -

Lexus of Henderson responded

We're so glad to know that David's professionalism and expertise have made your service visits at Lexus of Henderson a great experience. Your trust in us is greatly appreciated, thank you for being such a loyal customer!

Helpful
February 08, 2024

It was so easy to make an appointment. Driving around Las Vegas requires a reliable and well-maintained car. Lexus Henderson understands, hence, they don't let their clients wait any longe More

by stellas_10
Recommend Dealer
Yes
Employees Worked With
George! He's the best!
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Feb 09, 2024 -

Lexus of Henderson responded

We're delighted to know that you had a great experience with George and our team at Lexus of Henderson! We always aim for efficient service, and we will be sure to pass on the kind words!

Helpful
February 07, 2024

Very professional and helpful. Answered all our questions. Kept us informed of all that they did, and made sure we were happy with the results. More

by loskleins
Recommend Dealer
Yes
Employees Worked With
George
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Feb 08, 2024 -

Lexus of Henderson responded

Thanks for the review! We're glad to know you found our team at Lexus of Henderson professional and helpful. Your satisfaction is our top priority!

Helpful
February 07, 2024

Simplicity No Please allow me to move forward. If I choose not to answer a question More

by 63bradford
Recommend Dealer
Yes
Employees Worked With
George Glover
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Feb 08, 2024 -

Lexus of Henderson responded

We are so happy that our Lexus of Henderson team delivered an excellent experience. Thank you for taking the time to leave us a review.

Helpful
February 05, 2024

from the moment I arrived everything was very comforting and extremely professional! it is very nice that u guys provide Lyft vehicles complimentary for your customers. george's was happy to accommodate me More

by elberg81
Recommend Dealer
Yes
Employees Worked With
george
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Feb 05, 2024 -

Lexus of Henderson responded

It's great to know you had a comfortable and professional experience with George at Lexus of Henderson. We're glad the complimentary Lyft service was helpful for you! Thanks for your review.

Helpful
February 05, 2024

Service was fast and very reliable. I only wish though it’s not that expensive. More

by Megabucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lexus of Henderson responded

The team at Lexus of Henderson appreciates these kind words and your feedback regarding pricing. We strive to remain as fair as possible and ensure our rates reflect the top-quality service we provide. Please be sure to give us a call if we can further assist you, and take care!

Helpful
February 04, 2024

Tyler is one of the only service reps who keeps me continuously updated and gives me a great timeline of what to expect More

by sethawayne
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 05, 2024 -

Lexus of Henderson responded

Seth, it's great to know that Tyler has been providing you with excellent service at Lexus of Henderson. We appreciate your feedback and are here for any of your future needs!

Helpful
February 04, 2024

Helpful, explained what was done on the vehicle. Very friendly(Stephen Diem). Work done in a timely manner. More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lexus of Henderson responded

Rocky, we're glad to know Stephen and our team at Lexus of Henderson were able to provide you with a friendly and efficient service. Thanks for the positive feedback!

Helpful
February 03, 2024

It was a pleasant experience and I was treated as a valuable customer. Tito was extremely helpful! More

by VANCAT28
Recommend Dealer
Yes
Employees Worked With
Tito
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Feb 05, 2024 -

Lexus of Henderson responded

Thank you for stopping in and leaving Lexus of Henderson a five-star review! We are pleased to hear that Tito was helpful and you received excellent service. Have a great day!

Helpful
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