Lexus of Henderson

I purchased a 2018 Acura TLX from this dealership while living out of state in Idaho. While the whole transaction went pretty smoothly I am rather irritated with how I was sold a car that needed new rotors living out of state in Idaho. While the whole transaction went pretty smoothly I am rather irritated with how I was sold a car that needed new rotors. I drove it for the first time in the freeway yesterday and noticed when coming to a stop the car vibrates substantially! This morning I took it to a reputable mechanic and was told the rotors are shot. They are unable to resurface them due their them being too thin. So not I’m being quoted $600 for the front and $600 for the rear. This is something that definitely should have been noticed when it was looked over before selling. Other than the brakes the car is in great condition but I wasn’t planning on having to throw money into it for rotors when that should have been taken care of before being sold. I would consider this a safety issue. More

Very efficient and helpful Overall, a very good experience. Tyler was exceptional, but didn't return call. experience. Tyler was exceptional, but didn't return call. More

Received an excellent service from Stephen to the mechanic; extremely satisfied to include a few employees on the floor who said 'hello' to me while waiting. mechanic; extremely satisfied to include a few employees on the floor who said 'hello' to me while waiting. More

They were very helpful & kept us updated throughout the whole process & answered all questions we had. whole process & answered all questions we had. More

We recently purchased a vehicle at Lexus of Henderson. Our sales consultant, César Hernandez was very helpful and professional, and guide us through the buying process. I will recommend this dealership an Our sales consultant, César Hernandez was very helpful and professional, and guide us through the buying process. I will recommend this dealership and Cesar Hernandez to my friends and family… More

Caesar was very helpful and professional and guide us through the buying process. This is my first vehicle that I have purchased in Las Vegas. And I wasn't familiar with the paperwork in finance since I through the buying process. This is my first vehicle that I have purchased in Las Vegas. And I wasn't familiar with the paperwork in finance since I paid cash for the vehicle. More

Tito Deleon is a Great salesman that walked me through very step of the way and made me feel comfortable and relaxed am explained everything to me and is so professional and loves what he does!!! Thank Yo very step of the way and made me feel comfortable and relaxed am explained everything to me and is so professional and loves what he does!!! Thank You so much Tito Deleon and staff at Lexus of Henderson! I would definitely come back to do more business with this dealership! Sincerely, Patrick Villaruel More

very pleasant and accommodating. Luke explained every major items relative to car ownership.! Luke took less time to locate the car's manual which was stowed during car's interior cl Luke explained every major items relative to car ownership.! Luke took less time to locate the car's manual which was stowed during car's interior clean-up. very efficient in explaining the financial aspect on payments. Luke was able to convince upper management to use my credit card. More

Poor communication and left me waiting for almost 4 hours when they said it would be 2. when they said it would be 2. More

These people are very thorough and friendly, and they explained everything I needed to have done. They also listen to me as I explained my concerns. explained everything I needed to have done. They also listen to me as I explained my concerns. More