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Lexus of Henderson

Henderson , NV

4.8
6,884 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,884 reviews

July 23, 2021

Kim Tran represents Lexus in the most professional and outstanding way. She assisted me over the phone which led me to come in and ultimately purchase a car. Your entire staff from Thomas Ng, Richard Kaye More

by C.AIELLO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran - Excellent!
Jul 23, 2021 -

Lexus of Henderson responded

Thanks for your exceptional review of Lexus of Henderson! We're thrilled that Kim was so professional and helpful and that you also enjoyed working with Thomas, Richard, and Kat. We are grateful for your business! See you next time.

July 23, 2021

Excellent customer service, friendly and knowledgeable employees! Dealer showroom was spotless. Financing person very professional. Of course you have an excellent product. This is our second Lexus. More

by MMBELL702
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
Jul 25, 2021 -

Lexus of Henderson responded

Thank you for the excellent feedback, and congratulations on your newest Lexus vehicle! We appreciate you trusting the Lexus of Henderson team to help you find it. Drive safe, and come back again down the road!

July 23, 2021

They were very helpful with explaining any questions or concerns I had. I expressed my concerns and they were able to assist me in a professional and friendly manner. More

by Xxjaneechoixx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Jul 25, 2021 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review and for trusting our team with your business. We're so glad to hear we could be of service! Come back soon!

July 23, 2021

Purchase a used 2017 RX. Came in for servicer Purchase a used 2017 RX. Came in for servicer inspection of windshield wiper. Said no issues with operation… just bad after market wipers. In and ou More

by Art Díaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Lexus of Henderson responded

Art - thank you for dropping by to review us. We're glad we could take care of your wiper issues, and we appreciate you trusting us with your 2017 Lexus RX's care. See you next time! - your friends at Lexus of Henderson

July 23, 2021

All work performed correctly. Service staff were very helpful and kept us informed regarding issues found. Work was good. We were notified when our car was ready for pickup. More

by tennisman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Lexus of Henderson responded

Thank you for the excellent feedback and for trusting Lexus of Henderson with your vehicle servicing needs. It is our pleasure to assist! Come back again next time!

July 23, 2021

I would highly recommend Lexus of Henderson to anyone I’ve had nothing but good vibes every time I go there Craig and Tito are fantastic and the service is impeccable More

by LASVEGASART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Lexus of Henderson responded

Thank you for the outstanding review! We're so glad to hear that the Lexus of Henderson team has been able to earn your confidence and trust - and we look forward to seeing you back again down the road! Take care!

July 22, 2021

Everyone was very helpful and professional. There was no pressure from our sales person and she went out of way to answer any questions we had More

by Dawnponz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Yang
Jul 22, 2021 -

Lexus of Henderson responded

Thank you for leaving us 5 stars! At Lexus of Henderson, we pride ourselves on never pressuring our guests and letting them take the wheel. We're thrilled to hear that your salesperson was so informative and professional. We appreciate your business and hope to assist you again in the future!

July 22, 2021

Usual excellent customer service. Just wish that Lexus would resume supplying customers with donuts/bagels for those of us who wait for service to be completed. More

by SPINCUS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Tortorelli
Aug 06, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us this review and feedback. Customer safety and comfort are both our top priorities here, and I will certainly share these comments with our team. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736

July 22, 2021

This dealership is professional and courteous. I had a few issues with the vehicle I purchased from them and they ensured it was fixed after I purchased the vehicle. I will definitely be purchasing an More

by Nawlins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis ind the service department
Jul 23, 2021 -

Lexus of Henderson responded

Thank you for reviewing us! We are grateful for your support and appreciate you giving us the chance to make things right for you. Drive safely, and we are looking forward to seeing you back at Lexus of Henderson down the road!

July 22, 2021

Sales and maintenance staff are excellent. They know their product, able even the most technical question, and are very friendly. This is not a dealership that puts on airs. Yes, they have a great sho More

by Gjohnson1130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We pride ourselves on our exceptional service here at Lexus of Henderson, and it means a lot to know that we lived up to our values. We are grateful to have you as a customer, and we look forward to your next visit!

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