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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,884 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,884 reviews

July 20, 2021

Everything was great. They finished my vehicle same day. Which is good since I have to drive 2.5 hours each way to get my recalls and warranty done. More

by Cyndindoug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven in service
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Jul 21, 2021 -

Lexus of Henderson responded

We appreciate you making the trip to work with us! Thank you for choosing Lexus of Henderson and for sharing your positive feedback. We hope to see you again!

July 19, 2021

Service Manager Randy is Excellent!He is an asset to your institution.I left very happy and contented w the services rendered to my car ES350.I was greeted w a big smile by Christian.He is courteous and help More

by LCARILLO54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung,Christian
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Jul 19, 2021 -

Lexus of Henderson responded

Thank you for taking the time to write us a 5 star review! We absolutely love hearing that Randy and Christian made your service experience with your Lexus ES 350 so wonderful. At Lexus of Henderson it's our pleasure to provide service with a smile. We look very forward to your next visit!

July 19, 2021

David Torrella in the service department has assisted me on many occasions through the years of owning my Lexus, and has always given me great service. He is always very thorough and answers all my question More

by STACIE D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella is who helped me
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Jul 19, 2021 -

Lexus of Henderson responded

Stacie, we are grateful for your years of business and your kind review of David! Thank you from all of us at Lexus of Henderson.

July 19, 2021

My service advisor Jayce and the whole team was very accommodating to my needs. They got me in fast and my car was ready within a few hours. Very happy with Lexus of Henderson More

by IVYDANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Lexus of Henderson responded

Ivy - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jayce and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

July 18, 2021

The advisor was nice and service was quick. I wish they vacuumed the inside. Maybe talked more about the real purpose of the 5k service but otherwise it was good. More

by Joshuahauptman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy or his name started with R
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Aug 06, 2021 -

Lexus of Henderson responded

Thank you for this feedback, Joshua! We are always looking for ways to improve and will keep your review in mind moving forward. If you have any questions about your recent service, don't hesitate to contact me directly. Craig Kelly - Service Director - 702-228-7736

July 18, 2021

I'm pleased with the maintenance service performed on my GX and appreciate Randy A. for taking time to thoroughly address questions I had regarding my vehicle. More

by Mitch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
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Jul 19, 2021 -

Lexus of Henderson responded

We're so happy that you are satisfied with the service done to your Lexus GX! It's excellent that Randy could answer all your questions. Thanks for taking the time to leave such a great review of Lexus of Henderson!

July 18, 2021

Dealership is always clean and the employees are always friendly and helpful. The service on my car is completed quickly and I have never had a bad experience here. More

by HIL_004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2021 -

Lexus of Henderson responded

It means a lot that you've received consistently excellent service from our Lexus of Henderson team. Thank you so much for your loyal business! We look forward to working together for years to come.

July 18, 2021

Fast and efficient as always. Work is complete and the car is clean every time we have gone in for our routine service since we have had the car. More

by ELLKINGMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your auto service needs! We are so happy that you can depend on our team to keep your driving smoothly and safely. Have a great day!

July 18, 2021

All service teammates are courteous and very helpful. Since were out from AZ they gave us Lyft service to finish some of our shopping. Thank you. More

by vijchoksi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you! Thank you very much for trusting Lexus of Henderson with your vehicle and taking time to post a review. We hope that you have a great week!

July 17, 2021

Thank you Stephen and the entire team at Lexus of Henderson for making my apple car play update a seamlessly easy transition. Way to go! More

by TYRON.CARVALHO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen
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Jul 19, 2021 -

Lexus of Henderson responded

Tyron - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful time working with Stephen and the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

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