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Lexus of Henderson

Henderson , NV

4.8
6,960 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,960 reviews

March 25, 2021

Excellent, prompt, fast, thorough service. My car is 11 years old and going strong. I often think that I would always drive a Lexus because of Henderson Lexus Service. More

by MICHELLE_RAMSAHAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Mar 25, 2021 -

Lexus of Henderson responded

Michelle, we are proud to have you as a returning Lexus of Henderson customer! Thank you for your business and your confidence in our work. See you next time!

March 25, 2021

Excellent and very professional service! Highly recommended! My service manager David Torrella at Lexus of Henderson has been always very helpful and courteous! Thank you so much! More

by GC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Mar 26, 2021 -

Lexus of Henderson responded

It is our privilege to help you with your service needs here at Lexus of Henderson, and we couldn't be happier to have earned your recommendation! We will be sure to let David know how much you appreciated his help. Safe travels and we look forward to seeing you down the road!

March 25, 2021

I dropped my car off for service and it was quick and easy. When I picked it up it was washed and the tank was filled with gas. Thank you Lexus! Also Jayce is amazing. He exceeds our expectations! More

by TJMR98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 25, 2021 -

Lexus of Henderson responded

We are thrilled that Jayce and the team exceeded your expectations and delivered such efficient, top-notch service! Thank you for your business and your confidence in Lexus of Henderson. See you next time!

March 25, 2021

Always an amazing experience! Jayce was very efficient and courteous. The car was cleaned and all the issues were addressed. We also were provided with a loaner vehicle which was very appreciated! Thank y More

by Nat2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Mar 25, 2021 -

Lexus of Henderson responded

Nat - It means a lot to hear that you receive consistently excellent service from our Lexus of Henderson team. Thank you for sharing this feedback about Jayce! We look forward to serving you next time.

March 25, 2021

Always polite. Always friendly. Always gives me all the information I need to make informed decisions. Decent wait time. Everyone wearing masks 😷 YAY! Always clean waiting area. More

by SANDYLABOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Mar 25, 2021 -

Lexus of Henderson responded

Thank you for the wonderful feedback, Sandy! We are lucky to have you as a Lexus of Henderson customer and look forward to our continued relationship.

March 25, 2021

I came for my fuel pump recall, the guys took care me the whole service department they were fast. Also want to thank David he explain everything and got me in and out More

by Santamariajesse702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and the dudes upfront
Mar 25, 2021 -

Lexus of Henderson responded

It's fantastic to hear that David and the rest of our service team delivered such an exceptional service experience! Thank you for coming to Lexus of Henderson for your recall repairs!

March 25, 2021

The Absolute Best Dealership! Everyone is so helpful, knowledgeable and friendly Coming to your dealership is a nice experience. Almost like coming home. Thank you. More

by WINNEROF7S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal helped us in learning the instrument panel in our gs350
Mar 26, 2021 -

Lexus of Henderson responded

This review makes us smile! We are so grateful to have you as a Lexus of Henderson customer and we always look forward to working with you. Thank you!

March 25, 2021

Jayce was outstanding. I appreciated the thorough communication and professionalism. Leslie was great! She was communicative and accommodating. I was provided a courtesy vehicle so I was able to mana More

by JD Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer, Leslie Church
Mar 26, 2021 -

Lexus of Henderson responded

We are thrilled that our team delivered such efficient, attentive service and care during your recent visit! Thank you for choosing Lexus of Henderson and taking the time to share your positive feedback. Safe travels until we see you next!

March 25, 2021

Always great service and Great communication always, I wasn’t sure what I needed done or how much, I had to leave my car there. They called me before doing anything to it ... of course my warranty always More

by CHELSIPOOTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Lexus of Henderson responded

Thank you for trusting our team with your business and your vehicle! We are thrilled that you are always so well taken care of and we look forward to welcoming you back to Lexus of Henderson next time. Drive safely!

March 25, 2021

Having a schedule appointment saves valuable time. Lexus team is well prepared to help out and navigate you through any problems. Thanks Lexus Team.! Satisfied customer More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Mar 25, 2021 -

Lexus of Henderson responded

Mack, we appreciate your confidence in our team! Thank you for giving Lexus of Henderson your business, it means a lot to hear that you are a happy customer. Drive safely!

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