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Lexus of Henderson

Henderson , NV

4.8
6,962 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,962 reviews

February 25, 2021

Lexus of Henderson has great customer service. They are always professional and willing to solve any of your service needs as quickly and as accurately as possible. More

by dasyis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 25, 2021 -

Lexus of Henderson responded

Thank you for your business and your confidence in our team! We are proud to have you as a customer here at Lexus of Henderson. Safe travels until we see you next!

February 24, 2021

Your man in the service/warranty department was amazing. He was polite, respectful, helpful, and most importantly took care of the issues that brought us there to begin with. Jayce Messer, you are an asset More

by taubers4lv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Feb 24, 2021 -

Lexus of Henderson responded

Thank you for sharing this kind feedback. We're glad to hear that Jayce was such a pleasure to work with during your recent visit to Lexus of Henderson. Our team looks forward to taking care of you next time!

February 24, 2021

Everyone we dealt with was kind, helpful and efficient. It was a wonderful experience from beginning to end! Thank you for the great work Tuesday More

by MJC3389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you! Thank you for trusting the service team here at Lexus of Henderson with your vehicle and your business!

February 24, 2021

Done in timely mannerMeanwhile that I can’t submit a Done in timely manner Meanwhile that I can’t submit a review without typing 25 words is really annoying I’m doing you a favor Why make this a pai More

by ebenson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 24, 2021 -

Lexus of Henderson responded

Thank you for the excellent review of Lexus of Henderson!

February 24, 2021

As always, fantastic service received at Lexus in Henderson; the staff is professional, friendly, knowledgeable, and thorough. Their service is one of the reasons why I'm staying with Lexus. More

by RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayze
Feb 24, 2021 -

Lexus of Henderson responded

Thank you for your continued support of Lexus of Henderson! We are grateful to have you as a customer and we look forward to welcoming you back next time.

February 24, 2021

Customer service would have been 5 stars accept that when I made my service appointment I asked to have my GPS updated and after brining in for service was informed that a part had to be ordered and would ta More

by RX350 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Lexus of Henderson responded

Thank you for trusting us with your auto service needs. It's never our intention to inconvenience our guests and I apologize that we weren't able to update your GPS at your recent visit. Would you please contact me to set up your next appointment? I'd like to make sure this is taken care of. Thank you, Craig Kelly - Service Director - 702-228-7736

February 24, 2021

Eldred is the best, go see him!!!! The process of buying.... calm, no pressure and easy and the car speaks for itself!!! Simply put AMAZING More

by Happiest girl in town
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Lexus of Henderson responded

We're thrilled to hear that Eldred delivered such an exceptional car-buying experience! Thank you for choosing Lexus of Henderson, and congratulations on your new vehicle!

February 24, 2021

This Lexus Dealership is always so efficient from when you check-in until you pick up the car. Stephen is most helpful and clearly explains action taken to service my car. I appreciate his high quality cu More

by MARSHA I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
Feb 25, 2021 -

Lexus of Henderson responded

Marsha, thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Henderson, and we will certainly let Stephen know that you appreciate his help. We look forward to your next visit!

February 24, 2021

The service was great! They guide me, explained and treat me so good! I ended up changing my mine about the color of the car I wanted and they did it with no problem More

by GRETHELVILLATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran, Richard Kay
Feb 25, 2021 -

Lexus of Henderson responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Lexus of Henderson, and we are so glad we were able to get you the color you wanted as well. We hope that you continue to enjoy your newly purchased vehicle!

February 24, 2021

Quality of repairs and level of customer service was first class, as usual. Clean, and socially distance COVID protocols seems to be followed. Always great to be able to get the free car wash when get More

by patinarabia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Lexus of Henderson responded

Thank you for your continued support of Lexus of Henderson. Customer safety and satisfaction remain top priorities here and I am glad that always comes through to you!

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