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Lexus of Henderson
Henderson , NV
6,913 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,913 reviews
November 20, 2020
Service for an oil change when I picked my car up there was paint on the driver side that was not there. Dealership said I need a detail service to remove it which will cost 180.00. This service should be was paint on the driver side that was not there. Dealership said I need a detail service to remove it which will cost 180.00. This service should be free since it was not there prior to going in for an oil change More
by michellevarela36
Verified CustomerEmployees Worked With
November 20, 2020
The figures we agreed on in the sales office was not what was written on the sales contract. Totally my mistake for trusting the people we worked with was written on the sales contract. Totally my mistake for trusting the people we worked with More
by shelleenarregui
Employees Worked With
Kim Tran, Michael sales mgr, Richard in Finance (who was ss helpful as he could be)
November 20, 2020
I have purchased three vehicles from Lexus of Henderson and every time was a truly great experience. Each time my salesman was Eldred and would also highly recommend! Would definitely give a five star rat and every time was a truly great experience. Each time my salesman was Eldred and would also highly recommend! Would definitely give a five star rating. More
by Vegas2018
Employees Worked With
November 19, 2020
Lexus of Henderson took care of our car and a timely and efficient manner. I especially appreciated the email reminder for the factory scheduled maintenance. efficient manner. I especially appreciated the email reminder for the factory scheduled maintenance. More
by DADAM89
Employees Worked With
Jayce Messer
November 19, 2020
Stephen Diem could not have done it any better. The service was done in an orderly and professional fashion. I can recommend this ooservice anytime. service was done in an orderly and professional fashion. I can recommend this ooservice anytime. More
by millian818
November 18, 2020
The customer service is excellent. We are satisfied with attention given to us . All our inquiries were answered clearly and explained to us in full details. attention given to us . All our inquiries were answered clearly and explained to us in full details. More
by ESTHERCPONCE
Employees Worked With
November 18, 2020
Jay provided exceptional customer service. He kept us informed with updates everyday until my car was repaired. I appreciate how he went above and beyond to make sure we were satisfied. informed with updates everyday until my car was repaired. I appreciate how he went above and beyond to make sure we were satisfied. More
by BMC374
Employees Worked With
Jay
November 18, 2020
The staff was quite courteous, highly professional , efficient. The dealership is clean and customers feel very comfortable waiting for their vehicle to be serviced. The price for the service was reason efficient. The dealership is clean and customers feel very comfortable waiting for their vehicle to be serviced. The price for the service was reasonable. More
by Doming
Employees Worked With
November 18, 2020
Great customer service. Drop off and pick up was easy. Everyone was super friendly and helpful. My car was spotless when I picked it up. Really great communication from the team on needing my car overnigh Everyone was super friendly and helpful. My car was spotless when I picked it up. Really great communication from the team on needing my car overnight and then notifying me when it was ready. More
by RLGRIESE
Employees Worked With
