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Lexus of Henderson
Henderson , NV
6,876 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,876 reviews
October 22, 2020
Both Tyler and Joshua were attentive to my every need. Got me in and out in a timely manner. Both very professional! Excellent customer service! Will be back again because of them! Got me in and out in a timely manner. Both very professional! Excellent customer service! Will be back again because of them! More
by PIEROMARTINEZ92
Verified CustomerEmployees Worked With
Tyler Heishman, Joshua Vargas
October 22, 2020
I came in for a tire issue. The visit was just ok. The so called service advisor did not even bother to show me to my vehicle, as well as other basic interactions that were a fail. I wish they could keep so called service advisor did not even bother to show me to my vehicle, as well as other basic interactions that were a fail. I wish they could keep a normal female advisor in house. More
by TheWatcher
October 22, 2020
It is a brand new car with a major problem which took two visits to your shop for you to determine what is the problem and the part will come more than a week from Today, so I have to take it again and hope visits to your shop for you to determine what is the problem and the part will come more than a week from Today, so I have to take it again and hope it does not take long and that it is properly fixed More
by MMOHARPONCE
Employees Worked With
October 22, 2020
Service was excellent except that they forgot to do the maintenance needed ( they did the 3 recall items needing to be done ), so I just had to make an extra trip home & back to get the Lexus after the mai maintenance needed ( they did the 3 recall items needing to be done ), so I just had to make an extra trip home & back to get the Lexus after the maintenance was done. More
by cjkeith
Employees Worked With
October 22, 2020
I know that my 2004 Lexus GX 470 is in great hands because David Torrella is my service manager. He is professional & is always on top of things. because David Torrella is my service manager. He is professional & is always on top of things. More
by RONEEZEN
Employees Worked With
October 22, 2020
The service is impeccable and the employees are always a pleasure to work with on what needs to be done. Five Star - thank you to the service team!! pleasure to work with on what needs to be done. Five Star - thank you to the service team!! More
by LISARCREED
Employees Worked With
October 22, 2020
I had a dead battery and some light issues as a result. Everything was fixed quickly and works well. No charge. That’s the best part. Everything was fixed quickly and works well. No charge. That’s the best part. More
by JCRANE17
October 21, 2020
Great service. My salesman Eldred was top notch and went the extra mile for us. Lexus has always maintained a first rate operation and it’s nice to see that nothing has changed. the extra mile for us. Lexus has always maintained a first rate operation and it’s nice to see that nothing has changed. More
by RCharles
Employees Worked With
October 21, 2020
Friendly , professional, clean , great service , reasonable cost . Very pleased with consistent service with David . Not much else to say . Good all around . We love Lexus . reasonable cost . Very pleased with consistent service with David . Not much else to say . Good all around . We love Lexus . More
by DENNYDOGG
Employees Worked With
David
October 21, 2020
Excellent service. Very relaxed vibe to purchase your car. Stress free! Highly recommend Eldred Obodai. Was well worth my drive to Henderson from downtown. Thanks 🙏 car. Stress free! Highly recommend Eldred Obodai. Was well worth my drive to Henderson from downtown. Thanks 🙏 More
by MA
Employees Worked With
