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Lexus of Henderson

Henderson , NV

4.8
7,150 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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Today: 8:30 AM - 9:00 PM Closed Now
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,150 reviews

August 28, 2020

I have a very smooth purchase process Thru Costco auto purchase program. No complaints on my part. I like all of the people that helped me with my transaction. Thanks More

by Trivannguyen68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Lexus of Henderson responded

It was our pleasure to make your car-buying experience straightforward and stress-free, Trivan! Thank you for trusting Lexus of Henderson with your business!

August 28, 2020

Lexus of Henderson has one of the best customer service team, their courteous, they understand your needs, they listen, I can’t say enough about there service team. I’ve seen the same person since I moved More

by JODY O
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay my service guy for the past 4 years
Aug 31, 2020 -

Lexus of Henderson responded

Hi Jody - Thanks for the kind review! We are proud to have earned your business and we hope to see you again at Lexus of Henderson!

August 28, 2020

Jayce was very accommodating. I was in & out of the service department super fast and was even able to save a few bucks. This dealership is Awesome!! More

by BOXING923@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Aug 28, 2020 -

Lexus of Henderson responded

Thank you so much for the rave review! We love that you received great service and a great price at Lexus of Henderson. Enjoy your weekend and happy driving!

August 28, 2020

Great staff, great customer service and my car is always so clean when I get it back! I love working with Lexus. They take good care of their customers. More

by Heather H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Lexus of Henderson responded

Thank you so much, Heather! Our customers mean everything to us and your feedback just made our day here at Lexus of Henderson. It's always a pleasure assisting you with your vehicle and we're glad to know you enjoy the complimentary cleaning!

August 27, 2020

They make you feel welcome and important and always follow through to give you the best experience possible. We were so impressed with Lexus Of Henderson that on this particular trip we ended up buying More

by APENSA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben win
Aug 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so proud that we earned your business here at Lexus of Henderson, and we hope that you continue to enjoy your newly purchased vehicle!

August 27, 2020

I was very impressed with the recall service on my 2019 Lexus. Every one from service manager Jayce Messer to the people that brought us the loaner car so we could do some shopping while in Las Vegas. Than More

by HALBARB321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Lexus of Henderson responded

Hi Harold - Thank you for your confidence in our team! It is a privilege to have earned your business and we appreciate you taking the time to share. We will pass on the kind words to Jayce and hope to see you back at Lexus of Henderson down the road!

August 27, 2020

Great service as usual. My Lexus was in need of a service recall replacement. Mr. Stephen Diem and staff took care of my Lexus with no issues. As this replacement was longer than expected, I was given a loa More

by mr_toure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Aug 27, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson with your vehicle! I am glad to hear that Stephen consistently impresses you by offering great service. We're glad to hear that you are back on the road in your vehicle and we wish you safe travels!

August 27, 2020

This place puts capital letters in Customer Service. Great communication. Very helpful. You also receive thorough service. My Lexus is 18-years old. LexHen keeps me on the road safely. More

by STUNTSKIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven is a great service technician. David Torrella always greets me warmly. They feel like family to me.
Aug 27, 2020 -

Lexus of Henderson responded

Feedback like this makes our day and we appreciate you taking the time to leave Lexus of Henderson a review. It is great to hear that our team works hard to ensure your vehicle stays in excellent condition! We wish you safe travels and look forward to seeing you in the future!

August 26, 2020

My husband initiated a call inquiring about a redRX 350 My husband initiated a call inquiring about a red RX 350 L. The person he spoke to was Martrell Fantroy and he said he would search for one. We rece More

by LINDASIMI89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kaye - 5 Stars
Aug 27, 2020 -

Lexus of Henderson responded

Linda and Dante - thank you both so much for this incredible review of Lexus of Henderson! It makes our day to hear how our team earned your confidence. It's incredible that Martrell and Richard went above and beyond to make your car-buying experience so friendly, efficient, and straightforward. We wish you two many safe and happy miles in your new Lexus RX 350L!

More
August 26, 2020

Had a recall on a part and Lexus of Henderson called me to schedule my appointment based on when the part was getting in, confirmed my appointment the day before, provided me a loaner vehicle and got my pa More

by DADAM89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done. We are committed to meeting the needs of customers and I am pleased to hear that our team took care of your vehicle's recall to ensure you remained on the road safely!

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