Lexus of Henderson

Always Great service, my problem is I didn’t feel safe. People weren’t wearing mask. Most workers, I know you can’t control q People weren’t wearing mask. Most workers, I know you can’t control q More

Customer-friendly personnel. Service Advisor Stephen was cordial, competent and knowledgeable. Every trip we have made to the service department at Lexus of Henderson has been completely satisfactory. cordial, competent and knowledgeable. Every trip we have made to the service department at Lexus of Henderson has been completely satisfactory. More

Excellent Experience but be Realistic Used the Costco Auto Program. Everybody I dealt with was helpful. No fast talk. Not too pushy. Explained everything on paper and on a huge table Used the Costco Auto Program. Everybody I dealt with was helpful. No fast talk. Not too pushy. Explained everything on paper and on a huge table LCD screen. So no tiny writings. For the most part, the process was very transparent. They answered my questions no matter how many times I asked. I would recommend Lexus of Henderson specifically to people. With that said, you still have to do your homework. I checked other reviews online but kept an open mind. I also asked other friends who dealt with Lexus of Henderson. I was fortunate that the Costco Auto Program referred me to Lexus of Henderson. Some possible helpful tips: perhaps list "all" additional fees early on. Also in regards to the additional warranties, maybe have all the paper work ready to be read on the waiting area before meeting the finance manager. So customers can start reading the fine print in detail. Once more, I would pick Lexus of Henderson over any other dealership. More

Thank you so much to the entire Lexus of Henderson team. Shout out to Martrell and Ben. The team members were knowledgeable, friendly, and trusted. Shout out to Martrell and Ben. The team members were knowledgeable, friendly, and trusted. More

Excellent service Stephen is the best Other dealerships Excellent service Stephen is the best Other dealerships should follow your Lead Stephen is calm cool and collected only complains I have is be Excellent service Stephen is the best Other dealerships should follow your Lead Stephen is calm cool and collected only complains I have is better Car washing More

Everyone here was great to work with as I had a difficult time making a decision on what car to get. They were super friendly throughout the whole transaction and didn’t try any shady sales tactics. Great time making a decision on what car to get. They were super friendly throughout the whole transaction and didn’t try any shady sales tactics. Great experience More

Everything was fantastic. Thank you for getting the panels on order. David was wonderful. Will definitely keep bringing my vehicle back for all my service needs. panels on order. David was wonderful. Will definitely keep bringing my vehicle back for all my service needs. More

Excellent Service Everything went according to plan. I dropped off my car at 8:00 am and received my loaner. Notified my car was ready at 3:00 pm the same day. I picked Everything went according to plan. I dropped off my car at 8:00 am and received my loaner. Notified my car was ready at 3:00 pm the same day. I picked my car up the same day and all was good. More

Best Service Ever! Chantelle was prompt and professional in attending to my service requests. She is the best! The technicians that worked on the car are also really goo Chantelle was prompt and professional in attending to my service requests. She is the best! The technicians that worked on the car are also really good at their job. I am proud to say its a lot cheaper to do your service at Lexus (Manufacturer service center) rather than any roadside service workshop! More

Excellent service from Ray at Sales and outstanding service from Benjamin at Finance, I feel that he went out of his way to satisfy the customer service from Benjamin at Finance, I feel that he went out of his way to satisfy the customer More