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Lexus of Henderson

Henderson , NV

4.8
6,868 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,868 reviews

February 23, 2020

My wife and I looked at several vehicles before we decided on Lexus. Our salesperson , whose name was also Lexus was marvelous and extremely knowledgeable - Thomas in finance was awesome as well I w More

by KLAVERCO
Recommend Dealer
Yes
Employees Worked With
Lexus Unalusa
Feb 24, 2020 -

Lexus of Henderson responded

Thank you for writing Lexus of Henderson a five-star review! We're thrilled to hear that our team helped you and your wife find the perfect vehicle.

February 22, 2020

I love Lexus of Henderson and David Torrella. He is by far the best service advisor I’ve had at any dealership. He is always helpful, accommodating and courteous. He is a true professional. Thank you Davi More

by Twala
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Feb 24, 2020 -

Lexus of Henderson responded

Thank you for the review! We are so glad David provided exemplary service for you here at Lexus of Henderson. We will be sure to let him know that you appreciate him!

February 22, 2020

we were treated quite well by everyone at this dealership . everyone seemed to be very knowledgeable and answered any questions we had. n o complaints so far More

by CD.CRABTREE
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lexus of Henderson responded

We are very glad to know that you're a satisfied customer! Thank you so much for allowing us the opportunity to earn your business. We look forward to assisting you next time at Lexus of Henderson.

February 22, 2020

Great place. Always treated like I’m the only customer. Did not gave to wait long. I was given a loaner car that was just like my car. No complaints. More

by juddywoo
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was fantastic
Feb 24, 2020 -

Lexus of Henderson responded

Judy, thank you for sharing your positive feedback for Lexus of Henderson. It's wonderful to hear that our team makes you feel so special during your visits. We are committed to 100% customer satisfaction and we cant wait to take care of you at your next visit.

February 22, 2020

ES 350 So great to experience outstanding customer service. Unfortunately very rare here in most LV business. Thank you! We’ll drive a Lexus forever. GLS More

by sherrymalafronte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in service
Feb 24, 2020 -

Lexus of Henderson responded

Thank you so much for the 5-star review! Our customers are our number one priority and we're elated to hear you received the level of service you deserve from our team. It's our privilege to help keep your Lexus ES 350 running smoothly for years to come!

February 22, 2020

I previously wrote a review and gave 3 stars because my car had 3 scratched and damaged rims and a huge deep scratch on the back quarter panel. I went back to the dealership solely to pick up my DMV paper More

by JDLMELTON2626
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lexus of Henderson responded

Thank you for allowing us to make things right. We're happy to hear that our team earned your trust and corrected the situation. All of us at Lexus of Henderson are grateful for your business and we look forward to taking care of you in the future!

February 21, 2020

From the moment you inquire and set up an appointment they make you feel valued as a customer, a lot of times you would get opinions for frustrating situations but if thinking about realize it's a person More

by FRANCISCO LANDEROS
Recommend Dealer
Yes
Employees Worked With
Tyler H.
Feb 21, 2020 -

Lexus of Henderson responded

Francisco, this feedback made our day at Lexus of Henderson! Our team is committed to providing exceptional experiences for our customers and we're thrilled to hear that we hit the mark.

February 20, 2020

The financing was misleading and the General Manager does not return calls when he promises to call back, both of these people did not return callback More

by nyr8der
Recommend Dealer
No
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kaye gets 1 STAR
February 20, 2020

The service on the NX300 was done in two days and the steering wheel is now centered it rides like a charm great work team. More

by nyr8der
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dalit, 5STARS
Feb 20, 2020 -

Lexus of Henderson responded

Thank you for the review! We couldn't be happier to hear that our team provided exceptional service here at Lexus of Henderson. Safe driving in your Lexus NX300!

February 20, 2020

I have always been treated very well at this dealership, and will definitely purchase my next vehicle here. Everyone I have been in contact with has been very helpful. More

by cristy4
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Feb 20, 2020 -

Lexus of Henderson responded

Thanks so much for the review, Cristy! We're grateful to have earned your business at Lexus of Henderson!

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