Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Henderson
Henderson , NV
6,942 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,942 reviews
July 30, 2024
Buyer regret. After comparing my deal which sales person insisted was non-negotiable, I found they added grossly overpriced required options to the tune of $5400 w After comparing my deal which sales person insisted was non-negotiable, I found they added grossly overpriced required options to the tune of $5400 while many dealer sold the same model for MSRP only based on discussions in a Facebook group. Finance was the bright spot with a friendly face and what seemed to be a genuine interest to explain clearly and help me. More
by JIMULLUM
Verified CustomerEmployees Worked With
Sirui Xie
July 29, 2024
I always enjoy the service from lexus of henderson. The service representative is always courteous. Keep up the good work. The service representative is always courteous. Keep up the good work. More
by jp_hebron_
Employees Worked With
July 29, 2024
It was my first time going to the Henderson location and I loved it! James helped me fix my vehicle issue so efficiently and he was great! Everyone was so nice as well I loved it! James helped me fix my vehicle issue so efficiently and he was great! Everyone was so nice as well More
by Sharon
Employees Worked With
James
July 28, 2024
A big shout out to Shayna - sorry if I don’t get the name right - who scheduled my headlight covers cleaning and extended me a nice discount. This location can improve their services if the snacks are not lo right - who scheduled my headlight covers cleaning and extended me a nice discount. This location can improve their services if the snacks are not locked up and clients don’t have to wait for 45 minutes for their Lyft. Steven did his best to rectify the Lyft situation. Management was very timely in reaching out for feedback regarding our experience saying that they will look into these issues. My HEADLIGHT COVERS LOOK GREAT though so another shout out to the team who did the work. I also get a complimentary carwash at the Lexus dealership on Sahara but not in this location. More
by Lexus🩷Forever
Employees Worked With
Tyler, Steven, Shayna?
July 28, 2024
Great service. Accurate workmanship. Timely manner. Courteous employees. Clean area. The service representative is accommodating Accurate workmanship. Timely manner. Courteous employees. Clean area. The service representative is accommodating More
by erniediapera
Employees Worked With
July 28, 2024
Over priced, After buying 4 Lx’s, We decided to NOT by another Lexus due to shameful price gouging. another Lexus due to shameful price gouging. More
by candes.mom
