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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,093 Reviews

4,093 Reviews of Lexus of Henderson - Service Center

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May 17, 2024

Lexus of Henderson’s service writer Stephen Diehm is absolutely awesome. He and his team have cared for my car for years and have consistently done an outstanding job. More

by Klatandkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diehm
May 16, 2024

They kept me informed, and had car done in a reasonable amount of time for the amount of work being done. Although they washed the outside of the car I was hoping for a vacuum and wipe down of the interi More

by Aorme.cle216
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from service.
May 15, 2024

Customer service good - repair cost ridiculous- front brake pad $780 - ridiculous - brake pads might cost $50 each - More

by Chazzallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Keep up the good work, love the car but it does have some shortcomings. Side view mirrors show vehicle in blind spot, it would be helpful if it sounded a warning also. The Two cockpit areas that badly in nee More

by arethestars2night
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Friendly, communicated well and overall great experience, George provided excellent service, will always bring my car there for future maintenance. More

by Johnsonnutrition
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
May 10, 2024

From the moment I drove into the service staging area I was taken care of More

by Tio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Glover, Chris and Tony
May 10, 2024

They came and picked up my car and brought it back and it was excellent work. More

by PEGBROWNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

personnel are courteous and helpful…service with a smile! i only take my lexus to the dealer for service… More

by nrsavagenv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
george
May 06, 2024

Service was fast and very welcoming and friendly. I dropped off my car, ran a few errands and received a text that my car was finished. More

by Lee Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Diem, Service Manager
May 03, 2024

I was received with friendliness and professionalism, and the service to my vehicle was excellent. More

by REEDIBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Coleman and Alexis
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