Lexus of Henderson - Service Center

Expensive Work was completed and I was given a nice loaner Car inspection looks correct loaner Car inspection looks correct More

I drive further for Lexus of Henderson instead of the closer dealer on Sahara because I’ve always had very good treatment by Jayce M., the service advisor. He always keeps me up to date with the status a closer dealer on Sahara because I’ve always had very good treatment by Jayce M., the service advisor. He always keeps me up to date with the status and always has the car ready when promised. More

I was able to find my daughter’s dream car thanks to Louise. She was so patient through our selection and desire for certain option in the vehicle and she help make all that happen. My daughter LOVE t Louise. She was so patient through our selection and desire for certain option in the vehicle and she help make all that happen. My daughter LOVE the car. She is helpful and easy to work with. We love her! Thank you Louise!!! Our finance person Sirui was helpful through his explanation of options we have for the vehicle without pressure. That is very important. I am overall very satisfied with my experience at this location. More

Good folks, good service. If you're wanting a Lexus you know that there's not really any haggling but you definitely get what you pay for! Highly recommend Paul in sales and K If you're wanting a Lexus you know that there's not really any haggling but you definitely get what you pay for! Highly recommend Paul in sales and Kevin in Finance, great folks, thanks for your help! Enjoying my car! More

As always, superior quality service! David, Alex and the rest of the service crew always provide a an excellent job! From scheduling to picking up the vehicle, always a smooth process! D David, Alex and the rest of the service crew always provide a an excellent job! From scheduling to picking up the vehicle, always a smooth process! David is always professional, polite and knowledgeable! David is very good in keeping me up to date with what’s going on with the car while in service and explains well if there’s anything that needs to be fixed or what was done. Facility is always clean and well maintained. More

Denise in sales was wonderful to work with and I would give her 5 stars! give her 5 stars! More

Awesome service! David does a complete check and thorough fix every time! Great job with the crew at check in, as well! David does a complete check and thorough fix every time! Great job with the crew at check in, as well! More

Customer Service was outstanding and I would go back in a heart beat for Denise. heart beat for Denise. More

Everyone is always courteous and welcoming. I ordered a part for my grill in error. It was never used and the parts dept was nice enough to refund my money. They also refunded me for an extra p I ordered a part for my grill in error. It was never used and the parts dept was nice enough to refund my money. They also refunded me for an extra part they ordered by mistake. My car was ready when the advisor said it would be. More

After my first service issues presented. The follow up was excellent in getting a higher qualified mechanic involved in identifying problem. The follow up was excellent in getting a higher qualified mechanic involved in identifying problem. More