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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,944 Reviews

4,944 Reviews of Lexus of Henderson - Service Center

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July 24, 2022

My car needed a new battery . My husband called Lexus Dealership of Henderson . The Next morning , everything was fixed with quick and professional approach , thank you ! More

by Svetlana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lexus of Henderson responded

Thank you for the great review, Svetlana! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back at Lexus of Henderson!

July 23, 2022

Professional, competent, and efficient. They do not look for things to fix or try to sell you services that are not needed. More

by STREBELG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

July 22, 2022

Professional, quick, and friendly. Clean inside and out. My service consultant, David, was great. Thank you guys More

by taylor102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Jul 24, 2022 -

Lexus of Henderson responded

Thanks for your praise, Taylor! We're thrilled David and the rest of the team offered excellent, thorough service that shaped a positive experience. Many safe and happy miles from everyone at Lexus of Henderson!

July 20, 2022

Everything was perfect David did a great job taking care of everything that I needed More

by KELLYH678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella 5 stars
Jul 21, 2022 -

Lexus of Henderson responded

Thank you for taking the time to share your kind words for David! We are so glad he delivered a five-star experience. Safe travels, and we'll see you next time at Lexus of Henderson!

July 20, 2022

Service people are courteous professional and capable. But prices are high for example $500 to upgrade the vehicle GPS. More

by CAROLYN.YUCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lexus of Henderson responded

Hi Carolyn - We strive to offer competitive prices in the current market, so we do appreciate this feedback. Thank you for sharing with us, and we hope to see you back down the road. Until then! -The Lexus of Henderson Team

July 16, 2022

Nate pettit was very professional an polite. My car was ready in record time and washed! Good experience More

by DMCGAHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pettit
Jul 18, 2022 -

Lexus of Henderson responded

This review is gratifying to receive! Thank you for your business and your great feedback about Nate. We hope to see you again at Lexus of Henderson!

July 16, 2022

Always always respectful, gets me in at a time I request, quick turn around time More

by JEFPALHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Lexus of Henderson responded

This is the kind of feedback we love to see. Thank you for recommending Lexus of Henderson!

July 16, 2022

Always a great experience when I get my car serviced at Lexus of Henderson! Great communication and customer service. More

by marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Jul 18, 2022 -

Lexus of Henderson responded

Thank you for always putting your trust in the Lexus of Henderson team! We appreciate you taking the time to recommend our services. Take care!

July 14, 2022

I was greeted very pleasantly and as I shared all my concerns it was completed, More

by Mrsbj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Lexus of Henderson responded

We are happy to hear that you were so well taken care of by our team! Thank you for choosing Lexus of Henderson and for sharing your feedback. Drive safely!

July 13, 2022

Jayce and the Lexus of Henderson team are awesome! Top notch service every time. Including the professionals that greet you when they take your car. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Jul 14, 2022 -

Lexus of Henderson responded

Thank you for the great review, James! We are delighted that Jayce and the team made you a happy customer and we hope to welcome you back to Lexus of Henderson again down the road.

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