5,036 Reviews of Lexus of Henderson - Service Center
This last service on my vehicle was fantastic. Quick check in and check out. Great communication on status of repairs. The detail service crew did one one of the best details on my car as of yet. Quick check in and check out. Great communication on status of repairs. The detail service crew did one one of the best details on my car as of yet. I was truly amazed on how clean they were able to get my light interior seats. Very impressive and pleased. Thank You. More
Excellent service ,very warm and quick service,a lot of patience, also cleaning the car. patience, also cleaning the car. More
The staff are very courteous and on time always . They keep me informed of what is going on with my car . They keep me informed of what is going on with my car . More
I had an appointment today, Saturday, for a new key scheduled 12:30. The service provider said it would take 2.5 hours. I was surprised and asked why. Said, no service technician available. I asked, w scheduled 12:30. The service provider said it would take 2.5 hours. I was surprised and asked why. Said, no service technician available. I asked, why would they overbook me and schedule me at 12:30. I was not prepared to wait over two hours. No accommodation other than offered to reschedule me. I would not write this review except this is the second experience of the same problem. I am not criticizing any specific individual; but their process - which is the responsibility of the managers or owners. Will not use them again. More
The service and sales team are absolutely amazing! They always provide the best service and thoroughly address any questions or concerns I have had. I cannot say enough good things about Lexus of He They always provide the best service and thoroughly address any questions or concerns I have had. I cannot say enough good things about Lexus of Henderson. Whether you’re in the market for a new car or service on your existing vehicle, Lexus of Henderson is the best you can expect. The ultimate customer experience. More
First time to the Henderson service department after living in another state with a good service record. We received respectful treatment, great communication with Jayce, and excellent service on our L living in another state with a good service record. We received respectful treatment, great communication with Jayce, and excellent service on our Lexus. We will be back for anything needed in the future. More
Great service, it was fast and efficient, car was dropped off in the morning and was returned even before the estimated time. off in the morning and was returned even before the estimated time. More