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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,177 Reviews
Call Service Center (702) 228-7736

5,177 Reviews of Lexus of Henderson - Service Center

Sort by
April 27, 2023

Lexus is always very professional to me . Lexus is great at what they do , and it’s appreciated. More

by jjbgago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 28, 2023 -

Lexus of Henderson responded

This is great to hear! We are so glad that our team always takes great care of you and your vehicle! Thank you for your continued support from all of us here at Lexus of Henderson.

April 26, 2023

Lexus of Henderson has the best customer service! ! The whole team always does an amazing job! More

by janellelamejor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (Service) 5 stars
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Apr 26, 2023 -

Lexus of Henderson responded

Thank you for working with the Lexus of Henderson team. We appreciate your support, Janelle!

April 26, 2023

5 Great service all around, friendly people! Yesterday today and tomorrow I will always recommend this dealership! More

by hernandezalbert@hotmail.com
Recommend Dealer
Yes
Employees Worked With
I think David!
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Apr 26, 2023 -

Lexus of Henderson responded

It's wonderful to hear that our team at Lexus of Henderson provided you with great service and a friendly experience, Albert! Thank you for taking the time to recommend our dealership, we appreciate your support and trust in our business. Safe travels until we see you again!

April 26, 2023

Very fast and excellent serviceI I am satisfied the company to take care my car More

by HELENHUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Lexus of Henderson responded

We are delighted to hear that you had a great experience at Lexus of Henderson! Thank you!

April 26, 2023

Lexus of Henderson exceptional service overall. Customer service staff keep up the good work helping us to schedule an appointment easy and convenient. More

by Danny
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Lexus of Henderson responded

Danny, customer service is our priority, and we're delighted this was reflected in your experience! Thank you for stopping by to support our team with this positive feedback.

April 25, 2023

In the beginning, solving the problem was tough and made us frustrated but after the effort of negotiating with them, now we are satisfied with their way of solving the problem. More

by lx294643846
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 25, 2023 -

Lexus of Henderson responded

We're glad to hear that we were able to work with you to make things right. It's important to us that our customers are satisfied with the service they receive at Lexus of Henderson. Thank you for sharing your feedback with us and please let us know if there is anything else we can do for you.

April 21, 2023

Very professional, great assistance. Work was done on time. Great help with getting us a ride to where we wanted to go. Will pass the on yo friends and family. More

by mbulard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Lexus of Henderson responded

It was our pleasure to offer punctual and accommodating assistance! Thanks for all your support of Lexus of Henderson. We look forward to working with you again next time!

April 21, 2023

Everything was great. Easy to make an appointment. Convenient date and times available. Great service. More

by IBEWHITEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce
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Apr 21, 2023 -

Lexus of Henderson responded

We are blushing from this positive review of Lexus of Henderson! Thank you!

April 20, 2023

Made it a pleasure Made my experience smooth and went over all my options to be sure I was taken care of More

by stluke8
Recommend Dealer
Yes
Employees Worked With
Don't remember, Maybe Shawn?
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Apr 20, 2023 -

Lexus of Henderson responded

It's wonderful to hear that your experience was top-notch! Thank you for choosing Lexus of Henderson and we hope you have a great day!

April 19, 2023

I purchased the wheel and tire protection which the finance advisor told me would cover the damage on the wheels currently. When I brought it into the service dept to install my clear bra and address t More

by Adam bal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Lexus of Henderson responded

Hi Adam, I am very sorry for any lack of transparency on our end and the frustrations this has caused. I understand how important it is to feel confident in the protection you've purchased for your vehicle. If you could please give me a call, I would like to further discuss your concerns and ensure you are happy moving forward. Thank you, Craig Kelly - Service Director - 702-228-7736

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