Thank you so much for the 5 stars! We're so delighted to hear that you receive such excellent service from Jay and we're honored to have earned your trust. We hope to see you back at Lexus of Henderson down the road!
January 14, 2020
"Jay kept me informed throughout the process"
- PONDFORME Verified Customer
This is my 3rd Lexus. From meeting Tito to finalizing with Twila Wagner the process is smooth and simple. Great group of people to work with.
Thank you so much for coming back to Lexus of Henderson! We are delighted to hear that you had another positive experience working with Tito and Twila. We hope your newest Lexus is treating you well!
January 10, 2020
"5k complimentary chekup"
- mgarrison1 Verified Customer
Service check was OK. WiFi has not worked since initial delevery of vehicle. Tech indicated that it was a Verison issue, Verison says it is a Lexus issue. Also, service documentation identifies me as "John Michael Wilbur Garrisonl" All the other data identifies me correctly as Michael Wilbur Garrison. I contacted the service consultant, Tyler Heishman and he said he would correct the error. Since the service I have been receiving emails from Lexus Financial Service asking me to register. Since I own the vehicle I have no need of the financial service. My guess is that this is do to the name error since the emails from Financial services are addressed to "John Michael". Next service I will be sure to check the documentation more carefully.
Michael - this sounds frustrating, and I would certainly like to see if we can resolve the technical problems for you. I am going to look up your information and give you a call, but feel free to give me a call on my direct line as well.
Roy Hollinger - Service Director - (702) 228-7736
January 03, 2020
"As good as always Leased 2 Cars so far."
- jfrank88_98 Verified Customer
Pleasant Place to lease or buy. Excellant sales person in Tito D'Leon. He is caring and extremely helpful.
I would recommend this dealership to everyone
Thank you for the great review of Lexus of Henderson. We're grateful for your business and recommendation.
December 31, 2019
- mcece1 Verified Customer
In the Lexus Leadership in Henderson , they will treat you with respect , Tito and Charles make me feel like family...they listen to my needs an expectations and they make it happened! Thank you ! For making my last dream of the tour come true! To get the best car ever! Thank you!
For you to say that you got into "the best car ever" makes us smile! Thank you very much for sharing this kind feedback about Tito and Charles. We truly appreciate your business and support. - Lexus of Henderson team
December 28, 2019
- JPEND3289 Verified Customer
Very knowledgeable and friendly. Fast expert service. The car was done when they said it would be done. We drive all the way to Henderson because we feel the service and sales are a step above the west Sahara location.
Thank you for making the trip to have your car serviced with us at Lexus of Henderson! We are committed to developing longterm relationships with our customers and we hope to have the opportunity to work with you again soon!
December 12, 2019
"Excellent! Don’t feel pushed or harassed to buy "
- ajg_13 Verified Customer
My experience was beyond amazing. I have never felt more at ease buying a car, which is already a stressful situation to begin. I never felt pushed to buy or make a decision right there and then. I was able to return and ask more questions until I was comfortable. Tito and Ryon we’re beyond helpful, knowledgeable, and friendly. They answered all my questions as clear as possible and always made sure everything was crystal clear without hiding any information. I will recommend friends and family and I will be buying from Lexus of Henderson with the help of Tito and Ryon again. They went above and beyond all my expectations.
We understand that the car-buying process can be challenging and are so glad to hear that Tito and Ryon made it as easy as possible! Thank you so much for the many compliments and for recommending them to your friends and family. We wish you many safe and happy miles in your new vehicle. - Lexus of Henderson team
December 01, 2019
- Ksenia Verified Customer
Best customer service! They are really take care of you from the start to the end!
Very friendly staff and super knowledgeable!
Even Sahara location is closer to me, I would drive all that extra miles for the amazing service!
Thank you so much for saying we have the best customer service! We are delighted to hear that you're a happy customer. We appreciate you taking the trip out to see us at Lexus of Henderson and look forward to assisting with your first oil change.
November 25, 2019
"First Class Service"
- APARSONS2 Verified Customer
I have had the pleasure of buying/leasing my last 3 vehicles through Tito at the Lexus of Henderson. Tito has every customer service and communication skill needed to make the car buying experience a superlative one. His recommendations are always top notch and I have never had any issues or been unhappy. If you are buying a car, ask for Tito.
Thank you so much for your repeat business! We are so glad that you can depend on Tito to make the car-buying process five-star worthy. We are lucky to have you as a Lexus of Henderson customer and look forward to working with you for years to come!
November 24, 2019
"Tito’s the Man"
- sherri02 Verified Customer
Always very happy to work with Tito DeLeon. Just got my 4th Lexus from him. Easy to work with and he knows the vehicles very well. No high pressure sales tactics and works to get you a great deal.
It's fantastic to hear that you can turn to Tito whenever you're in need of a new vehicle and know you will be well taken care of. Thank you so much for your repeat business! We can't wait to see you next time at Lexus of Henderson.