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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,957 Reviews

4,957 Reviews of Lexus of Henderson - Service Center

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April 30, 2022

The process is always seamless when I visit them so thank you for always being consistent More

by Tboyd53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that you are confident in the Lexus of Henderson team to get the job done. Drive safely, and we hope to see you again down the road!

April 29, 2022

From reception to completion of my mother’s vehicle was the expected cordial and professional service. More

by ekurotobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
May 02, 2022 -

Lexus of Henderson responded

We are delighted that our team took such great care of your mother's vehicle. Thank you for choosing Lexus of Henderson and for stopping by to leave a review. Drive safely until we see you again!

April 29, 2022

Great service, friendly and professional staff, they really care about their customer and their satisfaction More

by Amir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Lexus of Henderson responded

Amir, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

April 29, 2022

Great 👍 👍👍 I feel sastisfy with the service , special my advisor jayce who is always nice and helping me with any of my request , and help me to loan the car, great quick and perfect 🤩 , and I did send More

by LAMMAI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAYCE
May 02, 2022 -

Lexus of Henderson responded

It is gratifying to know that you and your dad are happy Lexus of Henderson customers! Thank you for your business and your confidence in Jayce and the team. See you next time!

April 29, 2022

Excellent service I am pleased 😀 I really like 👍 hospitality and comfort in the place I give hi 👋 More

by Michaelsshoerepair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Lexus of Henderson responded

Thank you for the great review, Michael! We are so glad to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

April 29, 2022

Process was easy from appointment to car loan to payment to pick up. Service writer-swiftly handled all More

by PUNKIE7619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaycee
May 02, 2022 -

Lexus of Henderson responded

We are thrilled that our team delivered such efficient, top-notch service for you! Thank you for choosing Lexus of Henderson and for sharing your feedback. We hope to welcome you back again down the road!

April 28, 2022

Service representative is always very upfront about what needs to be done and doesn't try to do more than is necessary or recommended. Yes, they're more expensive that a third party repair shop, but you kno More

by rwalden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Apr 28, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

April 28, 2022

Very friendly staff and great service as always . thank you all very much, you are The best More

by Maral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Apr 29, 2022 -

Lexus of Henderson responded

Your support means so much to us! Thank you for choosing Lexus of Henderson and for stopping by to share your feedback. Have a wonderful day!

April 27, 2022

Fast and friendly everyone was nice and the car was washed love picking up a car that is clean More

by A_BIEKER07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

April 26, 2022

Wait was to long price is to high but service was good and appreciated the car wash More

by allegory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pettit
May 09, 2022 -

Lexus of Henderson responded

While we are glad to hear that you had a successful experience working with us, the rest of your review is concerning to receive. We strive to deliver efficient service at a competitive value, and it is disappointing to see that we have left the wrong impression. I would appreciate the chance to speak with you so I can better address this feedback. If you are willing to discuss this further, please feel free to give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736

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