5,030 Reviews of Lexus of Henderson - Service Center
I brought a suv in that needed nothing just to see if the bad reviews I hear about this place was true. They came back with a $2600 bill for things the truck did not need. This place is a scam like most deal bad reviews I hear about this place was true. They came back with a $2600 bill for things the truck did not need. This place is a scam like most dealers. I represent several social media influencers with hundreds of millions of views and did this to expose Henderson Lexus. You guys are about to get called out! In the world we live today, things like this will get called out. No more taking advantage of people with your fraud. Enjoy the wonderful exposure and comments that are about to come your way! More
Thank you for taking care of my old car . my car almost 20 years Lexus SC 430 . Jayce, he ‘s so nice to me , try to explain all the details to me because I’m hardly to speak English. Very goo my car almost 20 years Lexus SC 430 . Jayce, he ‘s so nice to me , try to explain all the details to me because I’m hardly to speak English. Very good service here , thank you. More
Service manager was amazing, very informative And gave me lots of options to solve my issue with breaks me lots of options to solve my issue with breaks More
The dealership is very helpful and tries to accommodate. The only but major issue is their pricing in the service department. They wanted to install a new battery so they could analyze the problem. Since i The only but major issue is their pricing in the service department. They wanted to install a new battery so they could analyze the problem. Since i had a new battery installed about 8 months ago by AAA they would replace the battery (pro-rata) for $113.00 but the dealership wanted $350,00 for a new battery. They finally said that we needed a new altinator (sp?). Their cost for installing a new one was in excess of $1600,00. Yikes! More
Tyler provided great service, also Chris who is stationed outside also provided great service and went above and beyond to try to help me with a technology issue by finding answers. Very nice experience. outside also provided great service and went above and beyond to try to help me with a technology issue by finding answers. Very nice experience. More
Hello it was nice very please visit and costumer service thank you very much see you again. thank you very much see you again. More
Thank you to Tito especially for always making himself available and taking care of me! Alexis in the repair services is always very friendly and helpful. I received an RX as a loaner and fell in love, th available and taking care of me! Alexis in the repair services is always very friendly and helpful. I received an RX as a loaner and fell in love, the service was too fast! :) Come to the Henderson location and receive the best service! Very happy customer and will always recommend! More
Had my 60k maintenance service this time. I picked the package with the full detailing and it didn’t disappoint. My car looks like it’s brand new! As always, Dave took care of everything. Fro I picked the package with the full detailing and it didn’t disappoint. My car looks like it’s brand new! As always, Dave took care of everything. From appointment to loaner to communication, no hassle. Dave’s always on top of everything! Got my car the same day. Everyone provided superior service. Thanks to Nate as well for providing assistance when I picked up my car. Thank you Lexus of Henderson! More
The dealership told me my car would be ready by 3 PM. I drive two hours from St. George Utah to this dealership. Around 3 PM the dealership contacted me to let me know that my car would not be ready that I drive two hours from St. George Utah to this dealership. Around 3 PM the dealership contacted me to let me know that my car would not be ready that day. After much discussion and my concerns about having to drive two hours home and two hours back the next day the dealership decided they could complete the work on my car that day. It was very frustrating. More
Took a few tries but we think they solved it . The air conditioner is working now The air conditioner is working now More