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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews
Call Service Center (702) 228-7736

5,017 Reviews of Lexus of Henderson - Service Center

Sort by
March 25, 2022

The staff in this place are really friendly, why need 15 words? This is stupid. More

by THE.ROBINSON.FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
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Mar 25, 2022 -

Lexus of Henderson responded

We're grateful for your support! Thank you very much for taking the time to give us your five stars. Take care! - Lexus of Henderson

March 25, 2022

If they don't get a good survey, they no. longer want to take care their customers. Worst customer service. Last time I buy my cars from this car dealer. More

by GIR332001
Recommend Dealer
No
Employees Worked With
Thomas Ng, Lexus al
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May 09, 2022 -

Lexus of Henderson responded

Though we value feedback a great deal as it helps us to provide the best possible service, we treat our guests with respect and attentive care whether they've left us a review or not. I'm sorry to hear you're not satisfied with the experience you had with our team. I would be grateful for the chance to learn more about your time with us and to see what I can do to better the outcome of your visit. Please consider reaching out to me when time permits. Thank you, Craig Kelly - Service Director - 702-228-7736

March 23, 2022

I have always received professional and timely service at Lexus of Henderson. Staff personable and friendly. More

by SNOTDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

Lexus of Henderson responded

Your feedback is much appreciated! We are touched by your confidence in the Lexus of Henderson team. Thanks!

March 22, 2022

Stephen treats like the only customer at Lexus Professional ,caring and with great follow up. More

by B.MURTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2022 -

Lexus of Henderson responded

Thank you for the great review! We appreciate the kind feedback about Stephen and will be sure to pass it along. We hope to see you again at Lexus of Henderson!

March 21, 2022

Friendly staff, timely completion of work and pay attention to details and customer requests . Showroom and waiting room are clean and orderly. More

by Tjwells67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Lexus of Henderson responded

Thanks for this amazing review. We appreciate your trust in us to take care of your vehicle. --The Lexus of Henderson Team

March 20, 2022

Awesome customer service! I had a battery issue outside service hours on my lease and they reimbursed me. More

by chelsieaadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Church
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Mar 20, 2022 -

Lexus of Henderson responded

We are always happy to help out, Chelsie! Thanks for your support of Lexus of Henderson and we'll see you next time!

Mar 20, 2022 -

Lexus of Henderson responded

We are always happy to help out, Chelsie! Thanks for your support of Lexus of Henderson and we'll see you next time!

March 20, 2022

Very satisfied with dealership experience repair on car went very smooth recommend the dealership excellent rating anymore problems will go back and expect the same ok More

by Lavaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Lexus of Henderson responded

We're glad your repair experience went smoothly, Lavaughn! From everyone here at Lexus of Henderson, thank you for the excellent feedback and 5-star rating! We'll be here if you need us again.

March 18, 2022

The service manager Stephen was great to work with he kept me informed and answered all my questions More

by Elaine T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
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Mar 18, 2022 -

Lexus of Henderson responded

Elaine, thank you for the great review! We are so glad to hear that Stephen delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

March 17, 2022

The staff was very helpful. They went out of their way to make sure l was happy. More

by hecatalano123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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Mar 17, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

March 17, 2022

Everything was so nice about the service I was provided! !! The service advisor was excellent More

by Only1bhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Mar 17, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that the Lexus of Henderson team earned your five stars. Drive safely, and we hope to see you back again down the road!

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