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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,966 Reviews

4,966 Reviews of Lexus of Henderson - Service Center

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January 27, 2022

Great costumer service at all and like and fill like family I love lexus henderson More

by VIPUL PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lexus of Henderson responded

We're so pleased to hear that our team delivered a top-notch customer service experience! We love that you love it here at Lexus of Henderson!

January 25, 2022

The employees went above and beyond! Very kind and efficient service. I highly recommend this dealership. More

by Lisa.Gabaldon117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lexus of Henderson responded

Lisa, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Excellent service. Always responsive to the clients concerns. Lexus of Henderson professionalism has no match. More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Michelle Suson, David Torruellas.
Jan 24, 2022 -

Lexus of Henderson responded

Raul, it made our day to read your five-star review! We are thrilled that our team's responsive customer service could ensure you left Lexus of Henderson feeling confident. Until next time!

January 23, 2022

Customer Service from the service man who greeted my wife and I was very pleasant and helpful More

by MARIA17YANGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Jan 24, 2022 -

Lexus of Henderson responded

Thank you for these kind words! It's excellent to hear that the team was especially helpful. We appreciate it here at Lexus of Henderson!

January 23, 2022

Great service but more importantly honest people. They mis diagnosed my problem and owned up right away and took of it. More

by CHIRAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had such a successful and straightforward experience working with the Lexus of Henderson team. Drive safely, and we hope to earn your business again down the road!

January 20, 2022

This dealership is wonderful. As usual, David T was through, honest, and respectful. I will return at 30000 miles for my next service. Keep up the Great work. More

by Leecapsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Jan 21, 2022 -

Lexus of Henderson responded

We are proud to have earned your continued business and your great review! Thank you for trusting Lexus of Henderson with your service needs, we look forward to welcoming you back next time.

January 19, 2022

I saw a warning light on the dashboard. It kind of looked like a tire warning. I checked the tires visually and the tires seemed fine. My wife then drove the car while I was the passenger. I read the User Ma More

by GHOFF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Jan 20, 2022 -

Lexus of Henderson responded

Thanks for bringing in your vehicle to us here at Lexus of Henderson! We're glad that we could fix your flat tire and light in no time. We appreciate your trust in us to take care of you in a stressful situation. Let us know how we can help again moving forward.

January 19, 2022

Lexus was able to replace my battery d/t low power. Very efficient and was completed with an hour. Warranty explained to me. I purchased a replacement. Car started with out issues. More

by RX owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jan 20, 2022 -

Lexus of Henderson responded

It was our pleasure to assist you! Thank you for choosing Lexus of Henderson and for sharing your experience. We hope to see you again down the road!

January 18, 2022

Water spots on my LEXUS, the items in the back in different spots, the key fob container on the floor of the driver side, who know what other damages there are. More

by Primebeta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayce
Mar 01, 2022 -

Lexus of Henderson responded

We certainly expect a higher quality of service for our valued guests and I am so sorry to see that you didn't have a better experience with us. I will bring your feedback to the team so we may improve our services moving forward. Again, I apologize that we missed the mark, and if there is anything that I could do to assist you, please give me a call directly. Craig Kelly - Service Director - 702-228-7736

January 16, 2022

The dealership handled my 10000 terrific. Fresh coffee while I waited. Everything taken care of. And was there about a hour. More

by Lisalv05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Jan 17, 2022 -

Lexus of Henderson responded

Thanks for the great review! We're so glad that our team handled all your concerns in a timely way. The entire Lexus of Henderson team appreciates your kind words!

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