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Michelle Suson
Michelle Suson at Lexus of Henderson
Refer Me

Michelle Suson

Internet Director

Lexus of Henderson

7736 Eastgate Road
Henderson , NV 89011

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4.6
187 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Master Certified

4.6

187 Reviews

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187 Reviews of Michelle Suson

April 26, 2024

Dealership Rating
Employee Rating

Our experience was very good … a little hiccup with our delivery, but had an excellent experience with finance and pickup. More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Twala Wagner , Kenny. 3 stars

Helpful
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October 15, 2023

Dealership Rating
Employee Rating

Auto service and auto cleaning was outstanding highly recommended and will tell all my friends and family about the service. More

by mccullers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Kelly, Twala Wagner, Mark Faden, Joshua Pascual, Ryon Walters , BILLY LEXLIS SALES DEPARTMENT

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Oct 16, 2023

Lexus of Henderson responded

Thanks for the kind words and recommendation! We look forward to your next service at Lexus of Henderson!

October 04, 2023

Dealership Rating
Employee Rating

Best dealership we partnered with out of ALL the luxury dealers. We were in and out in one hour. They treated us so well. We definitely recommend Lexus of Henderson! Our sales associate was a true profes More

by Carterandambersing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Kelly, Twala Wagner, Mark Faden, Joshua Pascual, Rick White, Ryon Walters

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Oct 05, 2023

Lexus of Henderson responded

We're delighted to know you had such a positive experience at Lexus of Henderson! We strive for efficiency and professionalism in our service. Thanks for recommending us and safe travels!

August 17, 2023

Dealership Rating
Employee Rating

All of the staff members are great and very considerate. Steve is always very thorough. More

by CNGUESS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Kelly

Helpful
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Aug 18, 2023

Lexus of Henderson responded

We're delighted to hear you had a considerate and helpful experience with Steve and the Lexus of Henderson team. Thank you for taking the time to share your feedback with us!

July 17, 2023

Dealership Rating
Employee Rating

Have only used the service center for tint. They did good Will use service center again More

by b.strauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Kelly, Twala Wagner, Mark Faden, Joshua Pascual, Ryon Walters , Terry Coleman

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Jul 17, 2023

Lexus of Henderson responded

Thanks for the review! We are pleased that we could assist you with your tint. Don't hesitate to reach out if there is anything else we can help you with! -- The Lexus of Henderson Team

February 25, 2023

Dealership Rating
Employee Rating

Was locked in the lot for 2 hours in the middle of the night and all they did for me was a 100 service credit More

by Algalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Faden, Ryon Walters

Helpful
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Feb 27, 2023

Lexus of Henderson responded

I am very sorry for the issues you had when trying to retrieve items from your vehicle. I appreciate you taking the time to speak with me and accepting the credit for our services. If there is anything else I can do for you, please reach out. Thank you, Craig Kelly - Service Director - 702-228-7736

February 06, 2023

Dealership Rating
Employee Rating

The service has always been excellent and thorough. People are polite and do a great job! More

by ISLOVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Kelly, Twala Wagner, Mark Faden, Joshua Pascual, Ryon Walters

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Feb 07, 2023

Lexus of Henderson responded

Thank you for the review! We appreciate your support and hope to see you back again at Lexus of Henderson. Safe travels!

January 22, 2023

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Employee Rating

Please write us a 15 word minimum for this dealership thank you it’s very nice More

by Dionyagoobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Kelly, Twala Wagner, Mark Faden, Joshua Pascual, Ryon Walters

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Jan 23, 2023

Lexus of Henderson responded

Thank you for the review of Lexus of Henderson! We aim to deliver 5-star experiences to all our customers. See you around!

June 02, 2022

Dealership Rating
Employee Rating

Good dealership met all expectations. I am happy with Lexus of Henderson. Looking forward to a long term relationship. More

by ofi_gordon
Recommend Dealer
Yes

Other Employees Tagged: Twala Wagner, Tito J D' Leon Jr

Helpful
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Jun 03, 2022

Lexus of Henderson responded

We are so grateful to have earned your continued business! Thank you for choosing Lexus of Henderson and for sharing your feedback. We wish you many safe and happy miles ahead!

June 01, 2022

Dealership Rating
Employee Rating

They did a good job prepping our new Lexus for delivery. We will use them for all future maintenance. More

by wayne_gallant
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Twala Wagner, Tito J D' Leon Jr

Helpful
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Jun 02, 2022

Lexus of Henderson responded

Your support means a lot to us, Wayne! Thank you for giving Lexus of Henderson your loyal business and your five-star feedback. We look forward to your next visit!

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