Back

Lexus of Henderson - Service Center

Henderson , NV

4.8
4,971 Reviews

4,971 Reviews of Lexus of Henderson - Service Center

Sort by
November 18, 2021

Lexus of Henderson took care of all of my service needs.the employees are helpful and understanding. More

by BIRCHLERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you and it means a lot to hear that you are a happy customer! Thank you for choosing Lexus of Henderson and for stopping by to share your feedback. Safe travels until we see you next!

November 17, 2021

The service was precessional, easy and fast. The waiting area was very comfortable. Thank you More

by FHERETAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

Everyone I dealt with was great. I have no complaints and will be happy to come back. More

by Robsc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce, Tyler
Nov 18, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

November 17, 2021

David was very nice and informative. Addressed my concerns and answered my questions. Good communication throughout the whole process. They did a great job detailing my car More

by CEH15126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Nov 18, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your business and are happy to hear that David went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again down the road!

November 17, 2021

Honest service when they told me that the previous owner had already done the 30k-mile service so I just needed to do the yearly service. More

by JACKO1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We strive to deliver transparent and seamless service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Lexus of Henderson!

November 17, 2021

Was easy to schedule the appointment, check in and fast pick up. The employees were pleasant and helpful More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Nov 18, 2021 -

Lexus of Henderson responded

Thank you for the great review, Karen! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

November 16, 2021

Good service. If there was beverages and snacks like other Lexus dealers would be great since we were there for at least one and a half hour. More

by Judy li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lexus of Henderson responded

Judy - Thank you for this feedback! We want our guests to feel comfortable during their visits and we will keep your review in mind. Enjoy your day and we hope to see you again at Lexus of Henderson!

November 16, 2021

Morning scheduled appointment did not get completed until next day. Courtesy car provided so okay. More

by D_WOOTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't pay attention to who the service person was.
Nov 16, 2021 -

Lexus of Henderson responded

Thank you for your patience as well as this feedback. We are grateful to have you as a Lexus of Henderson customer. Enjoy your day!

November 16, 2021

Consistently the best customer service I've ever had at any car dealership in Vegas, thanks and keep up the awesome work 👍 More

by WILSONEDVEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Lexus of Henderson responded

Wilson, thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

November 15, 2021

Always professional, attentive, and friendly. David was extremely patient with us and answered all of our questions even if it didn’t necessarily have to do with servicing my car. More

by LESLEE_GIRL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Nov 15, 2021 -

Lexus of Henderson responded

We are delighted to hear that your time with David was professional, and he answered all of your questions. Thank you so much for the five-star review of Lexus of Henderson. We are happy to have you as a customer and are always here to ensure you have what you need!

...
197
...