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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,014 Reviews

5,014 Reviews of Lexus of Henderson - Service Center

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November 25, 2021

Always 5 stars customers service, I never have to worry after I drop my car off because they’ve take good care of it also price is fair and professional jobs. More

by LEE27755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David P Torrella
Nov 29, 2021 -

Lexus of Henderson responded

Thank you for the great review, Lee! We appreciate your support and are happy to hear that the Lexus of Henderson team was able to get the job done. Drive safely, and we hope to see you back again down the road!

November 25, 2021

Lexus of Henderson always delivers the best customer service! I have been with them for years for a reason and will not purchase a car anywhere else! More

by XTRACEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella - Service
Nov 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us, Tracey! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

November 25, 2021

All went smooth. I appreciate the loaner car, that helped. No problems whatever. See you next time. More

by NCTHERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that the Lexus of Henderson team went the extra mile to get the job done. Drive safely, and we are looking forward to seeing you again down the road!

November 25, 2021

I needed to bring my vehicle without appointment because something was wrong with the battery, but they took care of it at the site and even provided transportation to go somewhere while waiting. They are a More

by HARUKOKINOSHITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Nov 29, 2021 -

Lexus of Henderson responded

We love to see that our customers get the care they need to drive safely. It was our pleasure to take care of your battery issues so you could drive with confidence. Thanks for sharing your wonderful review with the team here at Lexus of Henderson! Safe travels!

November 25, 2021

Simply the best. Excellent job. Save my time. I like it. Good job. Keep it up please. More

by LAPTOPEXPERTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Henderson responded

It's great to hear that the Lexus of Henderson team took wonderful care of you and your vehicle! Thanks for your business.

November 24, 2021

Very professional, kept my car until they figured out the problem, provided free rental. Very apologetic when it took longer than expected. Customer service was excellent! More

by NKELL2555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Nov 24, 2021 -

Lexus of Henderson responded

We're pleased to hear that our team was professional and wonderful to work with. It's great that we took excellent care of your vehicle. --The Lexus of Henderson team

November 24, 2021

Timely appointments. Great service coordinator, knowledgeable, courteous and well presented. Service itself was done within stated timeframe and done right the first time. Loaner car was greatly a More

by joerugg223
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lexus of Henderson responded

We're really glad that our team was knowledgeable, friendly, and wonderful to work with. It's great that your service was completed in a timely manner and that we could score you a loaner. If there's anything we can do for you again next time, please reach out!

November 24, 2021

Lexus of Henderson was able to accommodate my tight schedule with short notice. I am very appreciative. More

by Brink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Nov 24, 2021 -

Lexus of Henderson responded

We're so pleased that our team was accommodating and helpful! The entire Lexus of Henderson team appreciates this review.

November 24, 2021

In at 830 and out by 930! Crew was super friendly and even washes my car More

by Teekay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 29, 2021 -

Lexus of Henderson responded

You can always rely on the Lexus of Henderson team for efficient and detailed care, Teekay. Thank you for leaving us some positive feedback, and we look forward to your next service visit!

November 24, 2021

Good service excellent job. I ask can you wash my car too and they did! More

by Leandy37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Henderson responded

Thanks for taking a moment to post about your experience at Lexus of Henderson! We're glad to hear that our team was so helpful and we look forward to your next visit!

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