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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,983 Reviews

4,983 Reviews of Lexus of Henderson - Service Center

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May 15, 2025

As a woman, I feel comfortable knowing that I will be treated fairly and not taken advantage of. More

by caob81546
Recommend Dealer
Yes
Employees Worked With
Tyler
May 14, 2025

Good service. Got an appt the day I called. People were friendly. They filled out my maintainace book which I always do and explained the services that day and for More

by tansyl1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : james
May 14, 2025

Timely with getting me in for appt and great attention from the service rep This will be my favorite Lexus dealer More

by KATIS088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

James Simmons provided exceptional levels of customer service !!!! I have been very impressed and completely satisfied !!!! More

by francocastaldo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
May 13, 2025

Very helpful and informative about what's going on with my car Friendly and I'll be back to service my car again More

by ferdinandmorales808
Recommend Dealer
Yes
May 13, 2025

My first time there, they have a great system, and everyone is super helpful. I definitely will continue to use Lexus of Henderson! More

by ANDREA46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

I had a great experience purchasing my new (to me) pre-owned Lexus. Living in Northern California I was a bit nervous purchasing out-of-state, but my salesman Luke made everything easy, from sending m More

by pclairehollis
Recommend Dealer
Yes
Employees Worked With
Luke
May 12, 2025

Frustrating No It's not the dealership it Lexus policy apparently I was told Not thrilled More

by jshaposhnick
Recommend Dealer
Yes
Employees Worked With
Lexus maintenance policies are my problem
May 10, 2025

Service was excellent! ! Had my car serviced, very quick for what i had done and the lounge is always very nice More

by cas
Recommend Dealer
Yes
May 10, 2025

I can only speak about the service department. That department to me is a little shady.james told me that I needed a new transmission, I only had 84k miles on it,so I called corporate office ,th More

by jimsham61
Recommend Dealer
No
Employees Worked With
James is the only person I dealt with