4,938 Reviews of Lexus of Henderson - Service Center
Lexus has a great customer service department very attentive to customer needs. They communicates what needed to be done. attentive to customer needs. They communicates what needed to be done. More
I was very impressed with the staff as they were friendly and courteous, and they pointed me to the break room where I was overwhelmed with the abundance of snacks and drinks that were freely at my disposal, and courteous, and they pointed me to the break room where I was overwhelmed with the abundance of snacks and drinks that were freely at my disposal, I was also impressed with the free workstation and the office area where I could check my email and so forth overall it was a great experience More
So far so good for me since my visit Lucia Henderson is for a call back for a call back More
It was great working with Tony. I appreciated the loaner car. But your detailing department needs improvement. For the amount of money I was charged for a detail of my car, it was s I appreciated the loaner car. But your detailing department needs improvement. For the amount of money I was charged for a detail of my car, it was still dirty and it didn't smell like they shampooed the carpet. I have grandchildren, and my car gets dirty. I would love to know that if I need to get my car detailed, the level of clean matches the price I pay to get it done. More
Kim was very professional working with us on purchasing our new vehicle. She ensured us that if we had any questions about anything about the car she would be there to assist. We are very pleased with her our new vehicle. She ensured us that if we had any questions about anything about the car she would be there to assist. We are very pleased with her helpfulness. More
Car was delivered on time after service was completed. Waiting area was comfortable. I would like to use the courtesy vehicle, but after a bad experience in 2018 with my first Lexus service, I am not will Waiting area was comfortable. I would like to use the courtesy vehicle, but after a bad experience in 2018 with my first Lexus service, I am not willing to try it again. More