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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,938 Reviews

4,938 Reviews of Lexus of Henderson - Service Center

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April 26, 2025

David is friendly and works hard to make each visit a painless experience. Excellent service More

by kevinboothnv
Recommend Dealer
Yes
Employees Worked With
David Torrella
April 26, 2025

Lexus has a great customer service department very attentive to customer needs. They communicates what needed to be done. More

by ebisqueragolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

I was very impressed with the staff as they were friendly and courteous, and they pointed me to the break room where I was overwhelmed with the abundance of snacks and drinks that were freely at my disposal, More

by gregemestas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

So far so good for me since my visit Lucia Henderson is for a call back More

by Jian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

She was able to setup the vehicles we were interested in and address our concerns. This was a very smooth transaction. More

by luieg21
Recommend Dealer
Yes
Employees Worked With
Denise Bortnak
April 25, 2025

Great experience Tito was very friendly and easy to work with Always outstanding service from everyone More

by pach4945
Recommend Dealer
Yes
Employees Worked With
Tito
April 25, 2025

It was great working with Tony. I appreciated the loaner car. But your detailing department needs improvement. For the amount of money I was charged for a detail of my car, it was s More

by MSSISTAHHOPE
Recommend Dealer
Yes
Employees Worked With
Tony Perez. He provided outstanding customer service, he answered all of my questions, and ensured that all of my needs were met. He made me feel valued, and that meant a lot to me.
April 24, 2025

Kim was very professional working with us on purchasing our new vehicle. She ensured us that if we had any questions about anything about the car she would be there to assist. We are very pleased with her More

by Gary
Recommend Dealer
Yes
Employees Worked With
Kim Tran
April 24, 2025

Car was delivered on time after service was completed. Waiting area was comfortable. I would like to use the courtesy vehicle, but after a bad experience in 2018 with my first Lexus service, I am not will More

by AnnRB
Recommend Dealer
Yes
April 23, 2025

Friendly, personable and got to business. She was fantastic to work with! Will come back in the future More

by JOJOMENDI1
Recommend Dealer
Yes
Employees Worked With
Kim Tran