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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,973 Reviews
Call Service Center (702) 228-7736

4,973 Reviews of Lexus of Henderson - Service Center

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September 30, 2021

Went in for my 20,000 mile service. Told advisor I had a lunch appointment and was hoping the Service would be done quickly. It was! I was in and out of there in an hour. I appreciated them valuing my time. More

by D Dobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler H
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Oct 01, 2021 -

Lexus of Henderson responded

We are thrilled that our team could deliver such efficient, top-notch service! Thank you for choosing Lexus of Henderson and for taking the time to leave us a review. We hope to welcome you back for your future services!

September 30, 2021

My expectations have always been met with courtesyness and professionalism and this occasion was met with both. More

by nancymourer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Oct 01, 2021 -

Lexus of Henderson responded

Nancy - thank you for leaving us a review! We look forward to your next visit to Lexus of Henderson!

September 30, 2021

Amazing friendly honest service. 11/10 would recommend to my closest friends and family for all their service needs More

by Xhb2lvx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Lexus of Henderson responded

We're smiling hearing of your 11/10 recommendation! Your support for our business is so appreciated, and we look forward to working with anyone you send to Lexus of Henderson!

September 29, 2021

First time here, was able to get me in same day. Nice, calm environment, friendly service staff, and fair pricing. Will be back. More

by mrgqla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina, Jayce
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Sep 30, 2021 -

Lexus of Henderson responded

Thanks for posting about your recent visit. It is great to hear that our team made the right impression and we look forward to working with you next time! - Lexus of Henderson

September 29, 2021

David was awesome as usual. There was another service man that assisted me whose office is right in back of David’s I forgot his name but he saw that I needed assistance and helped me right away. Thank you H More

by LHINCHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torterella five stars!
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Sep 30, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with David and the Lexus of Henderson team. Drive safely, and we hope to earn your business again down the road!

September 29, 2021

Communicated work to be done and the timeline for the work to be completed. Friendly, professional and helpful. More

by Sierraprez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Sep 30, 2021 -

Lexus of Henderson responded

Sierra, thank you for taking the time to share! We are so happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

September 29, 2021

Service guy was great and very efficient explain everything very well and got my car before estimate time More

by TOIGOFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Lexus of Henderson responded

Thank you for the great review! We are so happy to hear that you had such a seamless service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

September 29, 2021

Tyler is always so helpful. Always recommend Tyler to any of my friends. Great service More

by SANDRA_R4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in service
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Sep 30, 2021 -

Lexus of Henderson responded

We're happy to hear Tyler always welcomes you into the Lexus of Henderson dealership and provides exceptional service. We will be sure to pass along your kudos to him. Thank you and have a great day!

September 28, 2021

Second visit and again, excellent service. Quick repairs and a free loaner car. Can't beat that. More

by SUBURBANBLUE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
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Sep 29, 2021 -

Lexus of Henderson responded

Thanks for your continued support of Lexus of Henderson. We look forward to taking care of you the next time you bring your vehicle in for service!

September 28, 2021

Helpful and quick. Clean waiting areas, friendly and knowledgeable staff. Always a good experience when I get my vehicle serviced. More

by MickAkers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Report | Print
Sep 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Lexus of Henderson! We are so pleased to hear you had a great service experience with us. Safe travels and have a great day!

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