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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,971 Reviews

4,971 Reviews of Lexus of Henderson - Service Center

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February 14, 2025

Waiting area very clean. I appreciate being able to grab a water or coffee while waiting. More

by WEBRONCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
February 14, 2025

Excellent customer service, very professional, the place is comfortable, they are constantly informing you of the status of the service and a warm and welcoming atmosphere More

by PABLOLLONTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
February 14, 2025

They take care of everything! ! I am so thankful for this service department!!! Very grateful for helping me out! I recommend them highly! More

by victoriarn75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Always friendly staff. Easy and painless when ever I come in for any of my car issues. More

by ebagasol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Diep
February 13, 2025

The service department has always been professional and provides great communication. I was impressed when they texted me a walk around video of my vehicle. More

by jeannordahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Excellent customer service, Greeter was courteous and pleasant. The car wash perk was greatly appreciated. More

by twosnicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Always treated completely excellent. They always have your loaner ready. There's never any issues a great dealership to work with. More

by KEVINJOHNGUNTHER
Recommend Dealer
Yes
February 11, 2025

Superior Customer Care every time. I will stay with Lexus brand largely because of the customer service in the service dept at Lexus of Henderson. David Terrella delivers outstanding, More

by verrybestsignhanging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
February 10, 2025

Excellent experience. Thanks to our sales partner Denise Bortnak, we were able to have a successful remote order placed and completed. Wait time for tracking down the mo More

by bittnermary2
Recommend Dealer
Yes
Employees Worked With
Denise Bortnak
February 10, 2025

I thank the sales manager for taking time to ride around in the car with me listening for a rattle. He was patience and kind even tho we could not simulate the sound. More

by Flyingelephant2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike. Sales manager
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