5,017 Reviews of Lexus of Henderson - Service Center
Very prompt, knowledgeable and efficient. Courteous and professional. Worked on my car and did a great job! professional. Worked on my car and did a great job! More
Good service. I like to refer to my friend definitely. Have drinks and charger. Computer, etc. Have drinks and charger. Computer, etc. More
Process was smooth and I am happy with the service received at the dealership from Randy received at the dealership from Randy More
On the positive side I was given a loaner car and told not to worry about filling the gas tank when we returned it. The negative side was the recall was supposed to take 4 hours but then I asked them to d not to worry about filling the gas tank when we returned it. The negative side was the recall was supposed to take 4 hours but then I asked them to do the 45000 mile check up which revealed that I needed a complete brake job which I then authorized. Then it came to pass that they couldn’t get new rotors for the rear brakes so they couldn’t do the complete job in the 6 days that we were going to be in Vegas. They did the recall and replaced the front brakes but not the rear brakes. The car was at the dealer for 6 days. The repair process also seemed to suffer because it seemed my Service manager was gone more often than not. Communication was mostly done by email. More
Amazing friendly honest service. 11/10 would recommend to my closest friends and family for all their service needs my closest friends and family for all their service needs More
Went in for my 20,000 mile service. Told advisor I had a lunch appointment and was hoping the Service would be done quickly. It was! I was in and out of there in an hour. I appreciated them valuing my time. lunch appointment and was hoping the Service would be done quickly. It was! I was in and out of there in an hour. I appreciated them valuing my time. I always feel special and appreciated at Lexus of Henderson. More
Communicated work to be done and the timeline for the work to be completed. Friendly, professional and helpful. work to be completed. Friendly, professional and helpful. More
Service guy was great and very efficient explain everything very well and got my car before estimate time everything very well and got my car before estimate time More
First time here, was able to get me in same day. Nice, calm environment, friendly service staff, and fair pricing. Will be back. calm environment, friendly service staff, and fair pricing. Will be back. More