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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,940 Reviews

4,940 Reviews of Lexus of Henderson - Service Center

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July 13, 2021

David T., in the Service Dept., has always taken “beyond-excellent” care of all ours needs with kindness and professionalism! I would highly recommend Lexus d Henderson! More

by V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jul 13, 2021 -

Lexus of Henderson responded

We're delighted to learn that you had a positive service visit, courtesy of David and the Lexus of Henderson service team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for your support and we hope to see you next time!

July 13, 2021

As always, Stephen makes sure he is explaining what needs to be done with the car and why. He keeps in contact with me to let me know what is happening. I appreciate how kind he is. My car is now in fine con More

by oeguerra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jul 14, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let Stephen know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

July 13, 2021

I would definitely recommended Levi's if Henderson to anyone that needs service. 8 years later, I am still impressed with the attention given, the prompt action and the professionalism. More

by DANIEL.MCGREW62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Jul 14, 2021 -

Lexus of Henderson responded

Daniel - We are thrilled to hear that you are so confident in the Lexus of Henderson team to get the job done. Thank you for your business over the years and for taking the time to share. Drive safely, and we hope to see you back again down the road!

July 13, 2021

Service person that met me when I drove up was friendly and informed me of all they were doing to the car. He had my loaner ready and our car was ready to pick up the next day. More

by SHERWOODKOEHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/a
Jul 14, 2021 -

Lexus of Henderson responded

Thank you for the glowing feedback! We are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

July 12, 2021

I hate writing in surveys. I write for a living and do not want to be asked to do this again. So I will not participate in the future More

by BZ4428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Lexus of Henderson responded

Feedback means so much to all of us at Lexus of Henderson so we are grateful for you taking the time to leave us a great rating. Thank you for stopping in and we hope to see you again next time. Take care!

July 12, 2021

Randy Auyeung was exceptionally helpful, honest, and efficient. He provided options and delivered my Lexus in reasonable time for me to enjoy the rest of my vacation in Vegas. Thank you very much Randy More

by Steve N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Jul 12, 2021 -

Lexus of Henderson responded

Steve - Thank you for sharing so many compliments about Randy! We are so glad that he could assist with your repairs so you could enjoy your vacation. We appreciate your support and wish you safe driving! - Lexus of Henderson team

July 11, 2021

Stephen, my service advisor was very helpful l, courteous, knowledgeable and friendly. He explained what was going on with my vehicle and kept me updated till the end when I picked it up Fom the de More

by VGREENJOBE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 12, 2021 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! We're glad that Stephen and the rest of the team took such excellent care of you, and we hope to have the pleasure of doing business with you again down the road! See you next time!

July 11, 2021

David in the service department is a pleasure to work with . taking care of my last five cars and the reason i to lexus. Thanks More

by Edwin los
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David service department
Jul 12, 2021 -

Lexus of Henderson responded

Edwin - Thank you so much for being part of the Lexus of Henderson family! We are delighted that you can depend on David to keep you driving smoothly and safely. Have a wonderful week!

July 11, 2021

My car was diagnosed quickly. And the technician and service writer were very upfront with me about repairs. I will return for my next repair job. (If needed). More

by DAVE969903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 12, 2021 -

Lexus of Henderson responded

Dave - thank you for leaving Lexus of Henderson a review. We're pleased to hear your service visit went over smoothly, and we appreciate the kind words about our team. Drive safe, and come back again soon!

July 11, 2021

Very good service on license place number renewal through DMV with Eldred . He provided highly professional service ! We are very pleased with Lexus Henderson dealership! More

by Svetlana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Lexus of Henderson responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Eldred know he provided an exceptional service experience. Thank you for choosing Lexus of Henderson!

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