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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,939 Reviews

4,939 Reviews of Lexus of Henderson - Service Center

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May 23, 2021

We had great experience with this service center, specially David Torrella is kind and nice guy, we have been in service twice in a row , he was talking care it . Thanks again More

by HONGDAPAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trrella
May 24, 2021 -

Lexus of Henderson responded

We're thrilled to hear that your service visit to Lexus of Henderson was one for the books, and we appreciate you trusting our team with the care of your vehicle! Safe travels and see you next time!

May 23, 2021

The advisor was great, the service was fast and the waiting area comfortable. If the adults could act like adults soon I’d like to see the parental locks on the TVs taken off. More

by BOBBYLONG631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

Thank you for giving our dealership such a marvelous rating! We are grateful for your review and your business. We will be sure to bring your feedback to our team. Feel free to call or stop by if there is anything all of us at Lexus of Henderson can do for you. Safe travels and have a great day!

May 22, 2021

The staffs are friendly in service center and Randy Auyeung is kindly explained about it. The location is very convenient and close from my house in Henderson. More

by GOLFAHOLIC50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

Thank you for the 5-star feedback! We're proud to be your hometown dealership and your support means so much to us. We will be sure to pass along these kind words to Randy and the rest of our service team! - Your friends at Lexus of Henderson

May 22, 2021

The reason I bought Alexis mainly it was for the service department which is very outstanding and very accommodating. I've driven Toyota Lexus since 1988 and that will never change More

by suesellshomes4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 21, 2021

Tyler in the service department was outstanding to work with and in addition to getting the airbags replaced he also arranged for us to get a price to see our SC to to the dealership. He is an outstanding More

by chris7707
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let Tyler know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 21, 2021

So impressed with the service that David Torrella provided...This is my 3rd Lexus because of your outstanding service and quality of cars... Thank you ! The More

by Linlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
May 21, 2021 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that we had such a successful experience working with the Lexus of Henderson team. Drive safely, and we will be sure to let David know how much you appreciate his help!

May 21, 2021

David Torella is great! Always takes care of business in a timely manner. Had a loaner ready and everything was seamless. Will definitely recommend David and Lexus of Henderson! More

by raycjimenez
Recommend Dealer
Yes
Employees Worked With
David Torella
May 21, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. We will be sure to let David know that you were grateful for his assistance. Drive safely, and we hope to see you again down the road!

May 21, 2021

Was very pleased with the service they were very honest with us they gave us a ride so we didn’t have to wait there all day More

by FLYINGJTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Henderson responded

Thrilled to hear the team gave you the full service we hope our customer's come to expect at Lexus of Henderson! Hope your vehicle is riding smoothly. Always here to help if and when you need it again.

May 21, 2021

This was the best experience I have ever had at a car dealer. The welcoming person was friendly and helpful.The service manager David Torrella. He was excellent at his job, very flexible and accommodatin More

by TOMMURPHY101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Henderson responded

Tom, thank you so much for taking the time to share your review! We are so glad that David and the rest of our team could facilitate your best dealership experience to date and we're proud to have earned your business. See you next time! - Your friends at Lexus of Henderson

May 21, 2021

I’ve been treated well last few years with Lexus Henderson, they were very accommodating were able to schedule my car for service with moment notice. The service advisor was excellent to my needs. More

by FNAZARENO427
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

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