Lexus of Henderson - Service Center

Tyler in the service department did an excellent job. I had to go in for a recall part to be replaced and he also took care of the annual maintenance check up had to go in for a recall part to be replaced and he also took care of the annual maintenance check up More

Every customer service touch point is consistently professional - the initial phone conversation to schedule service, no hassle drop off and availability of a loaner car (really appreciate), thorough professional - the initial phone conversation to schedule service, no hassle drop off and availability of a loaner car (really appreciate), thorough review of service with Jayce, return of my car washed (love that!). It is obvious you all have built a happy culture at Lexus of Henderson. More

Lexus of Henderson really makes it easy to get service. They send out proactive reminders and I’m easily able to schedule my appointment online. Upon arrival i was promptly greeted and my car was finishe They send out proactive reminders and I’m easily able to schedule my appointment online. Upon arrival i was promptly greeted and my car was finished on time and even washed. Great experience all around! More

My experience was seamless as always but , this time I had a scenario that was somewhat uncomfortable for me to discuss with my service manager David Torrella. David made me feel so at ease and had everyt had a scenario that was somewhat uncomfortable for me to discuss with my service manager David Torrella. David made me feel so at ease and had everything in order when I arrived for my service appointment. Lexus will always be in our family as they make us feel like theirs. Thank you David and the team at Lexus of Henderson. More

Service department very courteous and helpful I.e Tyler h . He is alway help and take care of Repair efficiently . Easy to make appointment and job is done timely manner thx . He is alway help and take care of Repair efficiently . Easy to make appointment and job is done timely manner thx More

The service reps are great, but you guys need to help improve processes so customers can quickly pickup their car and checkout. We don’t want to waste time by waiting to checkout. Get a checkout process improve processes so customers can quickly pickup their car and checkout. We don’t want to waste time by waiting to checkout. Get a checkout process in your app. More

Great service. Very accommodating and has been transparent about any issues they found with my car. Price I as expected but you are paying for quality. transparent about any issues they found with my car. Price I as expected but you are paying for quality. More

Everyone is very kind and accommodating. Anything you need they’re there for and if you have any questions they’re more than happy to help! Highly recommended. need they’re there for and if you have any questions they’re more than happy to help! Highly recommended. More

Jayce provides awesome service. The team does a great job in getting us in and out quickly and with a great job. The waiting room is very comfortable. job in getting us in and out quickly and with a great job. The waiting room is very comfortable. More

Came in for tire replacement not maintenance inspection. Have other maintenance issues. Now have to wait 3 months. Sat for over hour and a half. Have other maintenance issues. Now have to wait 3 months. Sat for over hour and a half. More