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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,966 Reviews

4,966 Reviews of Lexus of Henderson - Service Center

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May 04, 2021

Always friendly. Always courteous. Waiting areas are always clean. I appreciate the level of service that isn’t necessarily always apparent with high end dealerships. More

by SANDYLABOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
May 05, 2021 -

Lexus of Henderson responded

Sandy - Thank you for the fantastic feedback about our service and facilities! It means a lot to hear that you're a satisfied customer. Hope to see you next time at Lexus of Henderson!

May 04, 2021

Excellent service treat you very nice like a family highly recommended to a friend . After my servicing was finished my car was washed . Tyler the manager service consultant thank you 👍👌 More

by Nero856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! Hearing that you had such a successful experience working with Tyler made our day. Drive safely, and we hope to see you back at Lexus of Henderson next time!

May 03, 2021

Best customer service I’ve ever received at a dealership in the greater Vegas area. Craig is amazing to deal with. They were all responsive, courteous and knowledgeable. More

by KESTES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson. It made our day to hear that Craig and the rest of our service department continue to provide you with top-notch experiences. We look forward to taking care of you next time!

May 03, 2021

My first time here with Lexus. The service department was excellent. I wasn’t harassed about service plans. They were very fast with my service. I had them wash it and when I went home to go over it (like us More

by Ventura92123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We strive for thorough and knowledgeable service, and it means a lot to know that we hit the mark. We look forward to your next visit!

May 03, 2021

What a pleasant experience working with this dealership. Clean and quiet. I have lived in other areas and this is the nicest Lexus dealership by far. More

by SHEL5P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a seamless experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

May 03, 2021

I had a great experience with Lexus service center. They done the recall for RX 350 and also did the maintenance. I am a first time Lexus owner. I love it. Thank you. I will see you again. More

by FE Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Auyeung
May 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! We strive to deliver a top-notch service experience, and it is wonderful to hear that this was reflected in your time working with the Lexus of Henderson team. Drive safely in your Lexus RX 350, and we hope to see you again down the road!

May 03, 2021

Very responsive from arranging the appointment and to fixing the problem. All the employees were very kind and provided right service. Satisfied with the service. More

by BEACHPARTY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

Customer satisfaction is our highest priority so we are delighted to see this feedback. Thank you so much for coming to Lexus of Henderson for your repair needs! If any future issues arise, we will be here to help.

May 03, 2021

The best Service by far! I have an Infiniti, Honda, Toyota, Hyundai, Chevy, by far Lexus has exceeded my expectations with their overall buying experience to their Service! All their Service advisors t More

by RICKDOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
May 04, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you have a great experience working with our team at Lexus of Henderson, and we will certainly pass along your kind words. It is always a pleasure to assist you, and we look forward to your next visit!

May 02, 2021

Jayce is a very professional manager,He arranged the Jayce is a very professional manager, He arranged the appointment for my convenience and let me had a loaner car which I can shop around . Thanks More

by Agnes Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
May 03, 2021 -

Lexus of Henderson responded

Thank you for leaving us a review! We're glad to hear that Jayce was so helpful during your visit to Lexus of Henderson!

May 02, 2021

The Lexus team was friendly and helpful. I didn't wait long to be helped but was apologized to regardless. I anticipated a two hour wait but was out in no time. Thank you Lexus of Henderson. More

by Aztec Rage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

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