5,172 Reviews of Lexus of Henderson - Service Center
Always great service. And if mistakes are made they promptly address it. promptly address it. More
Service is always first rate. Exactly what you would expect from a luxury vehicle. They never disappoint and always have my vehicle ready on time. expect from a luxury vehicle. They never disappoint and always have my vehicle ready on time. More
The service was excellent. I made a request to have my vehicle completed by 12:30pm because I needed to pick up my son from practice and they had it done at 12:27pm! Thank you! vehicle completed by 12:30pm because I needed to pick up my son from practice and they had it done at 12:27pm! Thank you! More
Lexus of Henderson was highly dependable in assisting with my urgent need for a new battery. From the 1st call to the service dept, to the intake service greeting me at the drive up, to the final check o with my urgent need for a new battery. From the 1st call to the service dept, to the intake service greeting me at the drive up, to the final check out with Jayce. Thank you LOH. More
Great service and they take care of their customers. Easy to deal with to deal with More
Great experience..I came there for servicing..everyone was very helpful. was very helpful. More
I was somewhat disappointed in that the service representative had me initial and sign at the coffee counter and didn't really explain the service. representative had me initial and sign at the coffee counter and didn't really explain the service. More
Good service, I am very happy to have chosen Lexus because I moved to Sacramento and the Las Vegas location is by far ten times better in every aspect. From service to sales. because I moved to Sacramento and the Las Vegas location is by far ten times better in every aspect. From service to sales. More
I took my car in for an unexpected tire problem. Even though it was busy, jayce took amazing care of my car and my worries. I always get amazing service when I walk though the doors! though it was busy, jayce took amazing care of my car and my worries. I always get amazing service when I walk though the doors! More
Tyler, our service rep, is outstanding — provides top notch customer service you just can’t find anymore. Also, the online scheduling system (along with Tyler’s follow-up) works really well. Also, servi notch customer service you just can’t find anymore. Also, the online scheduling system (along with Tyler’s follow-up) works really well. Also, service techs seem to really know their stuff :-) Minus one-star due to the “detailing” center (again) not vacuuming the “trunk” area of my SUV; and while clean when I brought it in, it was DIRTY when I picked up. It appears packaging may have been opened/set in the trunk area and tiny particles of the packaging were all over the carpeting. So not only did they NOT vacuum trunk area two visits in a row, this time it was actually DIRTY when I picked it up. My car interior is almost always immaculate, perhaps dusty on occasion if I leave a window down, but only temp. To pick it up dirty was disappointing, esp when there was no rush on my vehicle. But Tyler deserves a raise :-) More