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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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May 01, 2021

Porter installed my new license plate and frame fir me. I thanked him and gave him a generous tip for his efficency. He was cheerful and helpful. More

by MYHILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porter
May 03, 2021 -

Lexus of Henderson responded

We are happy that Porter and the team could assist you and make you a happy customer! Thank you for choosing Lexus of Henderson and for taking the time to leave us a great review. Drive safely and we hope to see you again!

May 01, 2021

The associates, staff, mechanics at Lexus of Henderson are very professional. In addition to being very attentive in the assisting of their customers, and their questions. More

by ljerry753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
May 03, 2021 -

Lexus of Henderson responded

Thank you for your excellent review! We are delighted that you are always so well attended to by our team and we look forward to your next visit with us. - Your friends at Lexus of Henderson

May 01, 2021

We have always had a great experience with the Service Department at Lexus of Henderson. If the service was going to take extended time , a courtesy car was always provided without charge. We will conti More

by VWALPWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dalit
May 03, 2021 -

Lexus of Henderson responded

Thank you for your continued support of Lexus of Henderson! We're glad to hear that our service department always takes care of you, and your Lexus RX 350!

April 30, 2021

Nice n comfortable waiting area with tv n coffee bar. service was done in a timely manner. Car delivered on time as promised.. Knowledgeable n friendly personnel. More

by Eebox123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

Thank you for stopping by to share your review of Lexus of Henderson! We're so glad to see that you enjoyed your visit with us and we appreciate the kind words about our service personnel. We hope to see you again down the road!

April 29, 2021

Great team and service! Jayce took special care to troubleshot my problem with my convertible. I look forward in doing business with them in the near future. More

by TFUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

We are thrilled that Jayce took such top-notch care of you and your vehicle! Thank you for trusting our team with your business, we look forward to welcoming you back to Lexus of Henderson in the future. Have a great day!

April 29, 2021

Great experience at Lexus service center. Went in for a recall, Lexus offered me a loan vehicle for the day and kept me updated along the way. Thank you Stephen Diem. More

by gaelouisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for the five-star review! We are proud to have earned your business and happy to hear that Stephen went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Henderson!

April 29, 2021

Lexus hands down 10 stars cross-the-board My service managers name is David tarila Is the best Lexus serviceman drive ever dealt with He is very down-to-earth and he is very understanding and caring tow More

by CHUCKALUCKSTER2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David tarila Master certified service manager
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for the great review! We are very proud of our team and happy to hear that David went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Henderson down the road!

April 29, 2021

The service manager Jaycee was very professional courteous and explain everything they had to be done and why I would recommend them to my friends and family More

by fdnomad57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

Thank you so much for recommending Lexus of Henderson! We are overjoyed to hear that Jaycee provided professional service during your recent visit. Enjoy your weekend!

April 29, 2021

As usual, the service of Lexus was top notch!The staff As usual, the service of Lexus was top notch! The staff was knowledgeable and pleasant; and the quality of work has my car running smoothly. More

by gmoney_222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done! We're grateful for your confidence in us!

April 29, 2021

Nice that we can drop off car on appointment time and not have to wait for service rep inside now! Tyler very responsive on texting us updates More

by PMICHAEL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hunt
Apr 30, 2021 -

Lexus of Henderson responded

Thank you so much for taking time to share this feedback! We are happy to hear that Tyler and our team provided accommodating service. Have a wonderful weekend! - Lexus of Henderson team

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