Lexus of Henderson - Service Center

I worked entirely with Jayce Messer during this transaction/visit regarding my 2007 Lexus LS460 re Enhanced Warranty Program ZLZ. He is very professional and quite thorough. I am impressed. I find transaction/visit regarding my 2007 Lexus LS460 re Enhanced Warranty Program ZLZ. He is very professional and quite thorough. I am impressed. I find he is a valuable asset to your organization. More

I’d like to personally thank Jayce and the Lexus service department team at the Henderson location for making my visit simple and easy. He took the time to explain to me in detail all my options and had my department team at the Henderson location for making my visit simple and easy. He took the time to explain to me in detail all my options and had my best interests and concerns In mind. I have been to many dealerships in my life but never have I been treated with this kind of dignity and respect, I truly felt like part of the family. This is my first Lexus, I was hesitant to spend the extra money for a luxury car but after my experience at the dealership and the performance of the car I will forever be committed to owning a Lexus. More

Professional..great..excellent service attentive to the customers.. I love going to ur place even its far.. great workers thank y . We appreciate the work customers.. I love going to ur place even its far.. great workers thank y . We appreciate the work More

The original call was weird wanting my Vin. I have never been asked that in Spokane or Palm Springs. Totally unnecessary in my opinion. Ware of my time. The people at Lexus were very nice especially rand been asked that in Spokane or Palm Springs. Totally unnecessary in my opinion. Ware of my time. The people at Lexus were very nice especially randy More

Lexus of Henderson is always the best! Get me in and out in a timely manner and the staff is always so helpful and so nice. in a timely manner and the staff is always so helpful and so nice. More

The gentleman that helped me was polite , efficient and professional. I appreciated the quick response to my immediate car needs. Jayce was very kind. He was honest. professional. I appreciated the quick response to my immediate car needs. Jayce was very kind. He was honest. More

Amazing service and a quick turn around! Tyler went above and beyond to make sure the loaner I was given was the same model as my car, which I am most comfortable driving! My car was ready to be picked up wi and beyond to make sure the loaner I was given was the same model as my car, which I am most comfortable driving! My car was ready to be picked up within the window I was told and I really appreciated the promptness! Overall great experience. More

Routine service + all concerns addressed while I waited in a most hospitable environment. 14-year customer, looking forward to another 14+. I don't get nearly the experience at Chevrolet. in a most hospitable environment. 14-year customer, looking forward to another 14+. I don't get nearly the experience at Chevrolet. More

Goodjob thank u for taking care of my car you guys da best people very friendly good service you guys make me happy again thank u. best people very friendly good service you guys make me happy again thank u. More

Leslie... Randy was absolutely incredible to work with during my recent visit. He not only did his job extremely well but he absolutely gave me the most amazing welcome to the lexus family. I did buy my 2 during my recent visit. He not only did his job extremely well but he absolutely gave me the most amazing welcome to the lexus family. I did buy my 2017 Lexus CT at a non Lexus dealer in California so I have never serviced my car with Lexus yet... so I was very pleased. Randy really treated me like with the upmost professionalism. He walked around with great intent was quick yet provided a very relaxing environment. I knew I was being taken care of at the highest level. I have never felt the level of customer satisfaction Randy provided in my entire experience in the auto industry. Because of Randys exceptional understanding of customer care I will be taking my Lexus in to your dealer for the lifetime of the vehicle, and Henderson location will be where I buy my next or second Vehicle. He wasn't to over the top with customer care or to little. He really just showed that I was the important and treated me over and above. He was the perfect level of efficient, effective, empowered enthusiasm, and extraordinary. I did look at the wall of employee of the month and was surprised not to see him on their yet... but all in all what is great is that I'm for the first time excited to go to your dealership as I know I will be taken care of and this is why I choose a Lexus. Sincerely, Andrew Lowes More