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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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April 03, 2021

Goodjob thank u for taking care of my car you guys da best people very friendly good service you guys make me happy again thank u. More

by ALFS_POGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Henderson, and we look forward to your next visit!

April 03, 2021

Thanks again we appreciated it. We are holding off on the oil change for now. That’s an expensive oil change. Jay Harris Sackstein. Jayce &. Michael fletcher were great. More

by MSACKSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us five stars. We do strive for competitive pricing here, and I would be more than willing to speak with you directly about the oil change to see what we can do to assist you. Please don't hesitate to give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736

April 02, 2021

In a rare scenario, I actually had my Mercedes serviced the same day and was able to review both processes side by side. Both regular services, both with loaners. While the Mercedes team did a very go More

by HOELZERLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle at Lexus of Henderson, and it means a lot to know that our team provided the efficient, timely, and personable service we strive for here. If you ever need anything else, don't hesitate to come back and see us again!

April 02, 2021

I trust that Stephen Diem is only going to do right by me. I never have to worry if he’s being honest. Great job! More

by klasytee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for commending Stephen and our Lexus of Henderson team! We are so happy to hear that you can trust us to keep you driving safely. Enjoy your weekend!

April 02, 2021

Not too much to say, we are fairly new to this dealership, but so far we have no complaints we enjoy the car washes and the the clean facilities More

by LGGGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

Thank you so much for being part of the Lexus of Henderson family! We are happy to hear that you've enjoyed working with our team so far, and we look forward to our continued relationship.

April 02, 2021

Took great care of my car and provided me with a very nice loaner vehicle. Received regular updates through text messages so I knew what was happening. Car was ready at scheduled time. More

by LexusKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your auto service needs! We are overjoyed to hear that you received communicative, timely service from our team. We hope for the opportunity to assist you in the future!

April 02, 2021

Tyler provided excellent customer service. He kept us informed about our service. And the car service was completed in reasonable time frame. Entire process was smooth and efficient. More

by butlert1607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Leslie
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your service needs! We are thrilled that Tyler and the team delivered such a communicative, efficient experience. See you next time!

April 02, 2021

First visit. Had to explore amenities in lobby ( I'm sure due to Covid-19). Made appointment and appreciated quick service. Advised of possible repairs next time. More

by ELIDAESPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for the five stars! We are grateful that we got the opportunity to assist you here at Lexus of Henderson, and we look forward to your next visit!

April 02, 2021

Jaycee is always incredibly nice and professional. He always makes me feel welcomed at Lexus, and makes sure that all my questions are answered before leaving. More

by SPOILEDKITTY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaycee M.
Apr 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad Jaycee takes such good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 02, 2021

I love to go to your dealership because i am treared like a family member. Your service is excellent and the diagnostics are very honest. The guys are doing a wonderfull job and are always friendly and curti More

by marissyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

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