Lexus of Henderson - Service Center

My experience is always friendly and easy at this location. I feel me and my Rx350 are taken care of. This service took longer than expected but I was provided a loaner car until it was convenient fo location. I feel me and my Rx350 are taken care of. This service took longer than expected but I was provided a loaner car until it was convenient for me to pick up. More

This was my first visit to this service department.We just moved here. David, our service advisor was outstanding. He met all my needs. He answered all my questions and was extremely knowledgeable. My ca just moved here. David, our service advisor was outstanding. He met all my needs. He answered all my questions and was extremely knowledgeable. My car was received in excellent condition and completed cleaned. I could not be more happy with this visit. More

I brought my vehicle to repair scratches and dents on the body and tire rims. Everything went so well. Check in was smooth, only short time of waiting in the lobby then I was called in for paperworks. My ser body and tire rims. Everything went so well. Check in was smooth, only short time of waiting in the lobby then I was called in for paperworks. My service guy (Maybe Tyler?) input all my request and provided me a brand new loaner car. The same smooth process when I went back to pick up my vehicle, I was so impressed with their work. My car looked like almost brand new! They all are so professional and so nice. I LOVE Lexus Henderson! More

Friendly professional easy going dealership. Never an upsell just honest description of all services needed. Best lexus people to give your business to. Will use again. upsell just honest description of all services needed. Best lexus people to give your business to. Will use again. More

They did a professional job . I was called when I was supposed to be. They did the recall in a timely matter. Craig did a great job! supposed to be. They did the recall in a timely matter. Craig did a great job! More

Excellent customer service, kept me updated on progress of my service. Able to provide a courtesy vehicle while my car was being serviced. Provided good explanation of repairs. of my service. Able to provide a courtesy vehicle while my car was being serviced. Provided good explanation of repairs. More

Service tech and other staff are very competent and efficient in scheduling and overseeing service of my Lexus. Mechanics are super. I have never had any problem with service or repairs. Great dealer efficient in scheduling and overseeing service of my Lexus. Mechanics are super. I have never had any problem with service or repairs. Great dealership! More

Had 10000 miles service including oil change and Tire Rotation while waiting. Took around 1.5 hrs since pulling in service department. It also included washing the car, very happy about that. Rotation while waiting. Took around 1.5 hrs since pulling in service department. It also included washing the car, very happy about that. More

Average customer service department Better than Lexus of Las Vegas. Spoiled by Longo Lexus in El Monte California. A bit confusing on the procedure once arrived for service. of Las Vegas. Spoiled by Longo Lexus in El Monte California. A bit confusing on the procedure once arrived for service. More

They did a good job finding out the problem with brakes, and did a good job fixing it. Will come back for service again another time. and did a good job fixing it. Will come back for service again another time. More