Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
5,132 Reviews of Lexus of Henderson - Service Center
Sort by
Verified Customer
April 17, 2021
Customer service was excellent my sales manager in service was five star Steven DIem. The service department is always excellent they keep you informed with everything that’s going on with your car an service was five star Steven DIem. The service department is always excellent they keep you informed with everything that’s going on with your car and when it’ll be finished. Very helpful in all areas More
by PWAERS
Employees Worked With
Stephen diem
April 17, 2021
My service manager Randy was very efficient and addressed any issues with my vehicle. Great customer service. My vehicle was taken care of in a very timely manner. any issues with my vehicle. Great customer service. My vehicle was taken care of in a very timely manner. More
by Kelly
Employees Worked With
Randy-Service
April 17, 2021
Had car bra installed and was painless. Great Service Dept and Alexis was a 10. set up by Paul and went thru without a hitch Dept and Alexis was a 10. set up by Paul and went thru without a hitch More
by jacker0
Employees Worked With
April 17, 2021
Properly diagnosed the problem and fixed. Randy in the service department was excellent. He kept me informed and delivered the service as promised. I will have no problem working with him again. service department was excellent. He kept me informed and delivered the service as promised. I will have no problem working with him again. More
by ALEXGENERALONE
Employees Worked With
Randy
April 17, 2021
Always receive excellent service! This is our 3rd Lexus and we have always been satisfied with their service. I have even had the tech sent to my house for help. and we have always been satisfied with their service. I have even had the tech sent to my house for help. More
by KILTIEMAC
Employees Worked With
April 16, 2021
Friendly & professional staff. Have never had any issues with their repair work. Job is always done by promised time, but if not , free loaner is available. with their repair work. Job is always done by promised time, but if not , free loaner is available. More
by Frank
April 16, 2021
Service provided me with a loaner car while they installed new runner boards for my RX. After a day I got my car back with the newly installed boards and they looked slick and beautiful. installed new runner boards for my RX. After a day I got my car back with the newly installed boards and they looked slick and beautiful. More
by raul
Employees Worked With
Stephan
April 16, 2021
Lexus was great and took excellent care of me! She answered all my questions and helped me decide what was best for me. Overall I had a good experience. answered all my questions and helped me decide what was best for me. Overall I had a good experience. More
by CATHERINEBERDIAGO
Employees Worked With
Lexus
April 16, 2021
I arrive to my appointment and was received in the front by a courteous and helpful employee. Proceeded to sit in a nice and clean area. Met with David Torrella and he was knowledgeable and helpful with my by a courteous and helpful employee. Proceeded to sit in a nice and clean area. Met with David Torrella and he was knowledgeable and helpful with my vehicle needs. Thank you for your team been so helpful and friendly. More
by JLUIS310
Employees Worked With
David torrella
