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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,132 Reviews

5,132 Reviews of Lexus of Henderson - Service Center

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April 11, 2021

Tyler and Shannon helped me out of a jam with an unexpected nail in the tire. They squeezed me in and had me out before lunch time! Thank you for saving me!! More

by Yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Apr 12, 2021 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review! We're thrilled to hear that Tyler and Shannon helped you get back on the road safely!

April 11, 2021

Bought a gx460 from honda west they didnt check car out brought it henderson lexus they fixed the issues under the warranty thank you guys More

by Lndryguru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your vehicle here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

Apr 13, 2021 -

Lndryguru responded

Thank you

April 10, 2021

Excellent no complaints No need to force us to write 25 Excellent no complaints No need to force us to write 25 word One word should be sufficient No complaints No complaints No complaints No com More

by salfiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! We're glad to hear that our team took care of you!

April 10, 2021

Dave T. has been my long time service agent. He is consistently friendly, professional, and efficient! I also had the assistance of an individual from tech set up this time. He helped pair my new phon More

by SROY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Torrella
Apr 13, 2021 -

Lexus of Henderson responded

We love that you can depend on Dave for excellent service, every visit. Thank you so much for being a great Lexus of Henderson customer! We look forward to assisting you in the future.

April 10, 2021

Tyler was very professional and handle my questions and service requirements with speed and efficiency. Thanks to his great service my vehicle is back to normal. More

by JERRYGEILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Apr 13, 2021 -

Lexus of Henderson responded

Jerry, we appreciate you taking the time to share your positive feedback about Tyler and the team! Thank you for choosing Lexus of Henderson for your service needs. See you next time!

April 10, 2021

Randy Auyeung was amazing and resourceful. The service department handled everything accordingly and fast. They didn’t pressure me to buy anything or try to add on any services. More

by ALEXPEREZ665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Apr 12, 2021 -

Lexus of Henderson responded

Thank you, Alex, for reviewing Lexus of Henderson! It is our goal to find the best option for guests and we're glad to hear that Randy is doing his job right!

April 10, 2021

Awesome service. Will definitely be back when my next service is due. Thank you. Loved that they were able to offer a ride so that I didn’t have to wait there. More

by ADREANAMAGALLON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung, Joseph Gill
Apr 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

April 10, 2021

This dealership provides superb customer service every single time. The work done is exemplary, and they truly make you feel valuable as a customer. Nothing is a problem for them. More

by JROSEEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Apr 12, 2021 -

Lexus of Henderson responded

It means so much to hear that you receive consistently excellent service from our Lexus of Henderson team. Thank you so much for sharing this positive feedback! We look forward to working together for many more years to come.

April 10, 2021

The manager, David Torrella is excellent. He explains every detail that is going be worked on your car. We need more people like him in every dealership! More

by CLEMY888@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Apr 12, 2021 -

Lexus of Henderson responded

Your feedback means so much to us. It is wonderful to hear that David was such a pleasure to work with and we look forward to your next visit to Lexus of Henderson!

April 10, 2021

Thank you Craig and David for the best service! The accommodation in the waiting area for my family and I was amazing! Best dealership in Vegas! More

by JAKE.RIESTERER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Apr 13, 2021 -

Lexus of Henderson responded

Jake, this feedback is music to our ears! Thank you for choosing Lexus of Henderson for highlighting the great work of Craig and David. See you next time!

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