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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,038 Reviews

5,038 Reviews of Lexus of Henderson - Service Center

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March 14, 2021

Excellent service and people. Very courteous. I love going to ur place thank u very much. Joyce was extremely helpful and very professional. Keep up the good work More

by DIDARES2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for the great feedback! We are very proud to have earned your business and happy to hear that Joyce went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Henderson!

March 13, 2021

I have had only good sales and service of my Lexus over the last 7 years. Everyone has been courteous and informative at Henderson Lexus. More

by Underwoodj426@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David - in Service
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we couldn't be more grateful for your longtime business. We look forward to working with you for years to come!

March 13, 2021

All my interactions with Lexus of Henderson has always been very efficient and professional. The staff is very courteous and delivers superior service in a timely manner. More

by MOYCASA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 13, 2021

Great service all the time. My experience has always been positive and professional in all my interactions with both sales and service staff. Service is both time and efficient in all my dealings. More

by MOYCASA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for posting this feedback. Our Lexus of Henderson team is committed to taking care of customers and it is great that always comes through to you!

March 13, 2021

Randy was very helpful and made sure everything was done in a timely fashion as I was waiting for the car. I was very happy with the service and would return in the future. More

by MKHILTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 15, 2021 -

Lexus of Henderson responded

We love happy customers so it's wonderful to see this feedback! We are delighted that Randy helped your visit go smoothly and quickly. Thank you for choosing Lexus of Henderson!

March 13, 2021

Mechanic Eric, and Service manager David T.At Lexus if Mechanic Eric, and Service manager David T. At Lexus if Henderson Always go above and beyond to ensure my car is well taken care of. More

by E.GRAYRTRMRARRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, David t
Mar 15, 2021 -

Lexus of Henderson responded

Thank you so much for being part of the Lexus of Henderson family! We are delighted that you can trust Eric, David, and our team to go "above and beyond." Have a great weekend!

March 13, 2021

The second fob for the car needed to be programmed to the car. I also picked up my license registration for my new car. Received a loaner while work was completed. Surprised the service department didn’t More

by Turbo Ten
Recommend Dealer
Yes
Employees Worked With
Alexus- service
Mar 31, 2021 -

Lexus of Henderson responded

Thank you for visiting us at Lexus of Henderson. I apologize that our team didn't put on your license plates and appreciate you bringing this to my attention. If there are any other concerns that I can assist with, please reach me directly. Craig Kelly - Service Director - 702-228-7736

March 12, 2021

Excellent customer service! Stephen Diem is the epitome of customer care. Our vehicle was completed when promised and a loaner was provided. The entire staff was very helpful. More

by FVSAGUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for posting about your 5-star experience with our team member, Stephen! We are proud to have earned your support and we look forward to your next visit to Lexus of Henderson!

March 12, 2021

Quick check in and service done on time. Received call when service was completed. Car detailing was excellent. Very polite and very friendly service manager. More

by Lvcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Mar 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Henderson team to get the job done. Drive safely, and we hope to see you back next time!

March 12, 2021

Service department staff was very friendly and attentive. I was texted updates on the progress of my car which was very convenient. My experience bringing my car in to service is always pleasant. More

by JASONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you with your vehicle here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

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