4,986 Reviews of Lexus of Henderson - Service Center
Service was performed in less time than anticipated. Smooth service trip all the way around. Just a bummer no more pastries in the lounge area due to Covid. Smooth service trip all the way around. Just a bummer no more pastries in the lounge area due to Covid. More
Tyler and Craig went above and beyond to make my experience memorable. I'm always pleased with the care the service team provides for my family. experience memorable. I'm always pleased with the care the service team provides for my family. More
The dealership is excellent, appointments are always on time and handled with speedy efficiency all team members are courteous and keep the customer well informed on the vehicle status. Upon completion of time and handled with speedy efficiency all team members are courteous and keep the customer well informed on the vehicle status. Upon completion of vehicle service it is washed and vaccinated. A loaner is always offered when vehicle is serviced, never go any where else. More
Very professionally run business. Loaner vehicle much appreciated. Service Manager David T. Kept me informed. Very professional, but still “down to earth.” Little pricey, but I feel it’s still good value appreciated. Service Manager David T. Kept me informed. Very professional, but still “down to earth.” Little pricey, but I feel it’s still good value. More
Service was quick, waiting area was comfortable. Staff was friendly. We waited while service was completed, it was very quick. Had two key fob batteries changed and AC filter replaced. was friendly. We waited while service was completed, it was very quick. Had two key fob batteries changed and AC filter replaced. More
Always a great experience working with Stephen D. Ever since switching to Stephen from another manager ( I didn't care for the first manager) his customer service, professionalism, all around care, has since switching to Stephen from another manager ( I didn't care for the first manager) his customer service, professionalism, all around care, has made me feel very welcome each time for car service. More
Friendly and efficient service - they provided a Lyft to my work while service was being performed. I was very pleased with the service as always. my work while service was being performed. I was very pleased with the service as always. More
We stopped in without an appointment. They were very helpful and our problem was resolved. We were on our way after almost three hours. Very pleased! helpful and our problem was resolved. We were on our way after almost three hours. Very pleased! More
David Torrela is by far the best Service Manager that I've had in over 50 years of being a car owner. From the friendly courtesy with which he treats each of his customers, to the promptness and excelle I've had in over 50 years of being a car owner. From the friendly courtesy with which he treats each of his customers, to the promptness and excellent manner in which he resolves their needs, David should be recognized as Service Manager of the Month (Year) far more frequently. He's one of the reasons we drive 20 miles to get our care serviced and why we are hoping to get our next car from this dealership. More
Very Courteous, went the extra mile to take care of me even though it was a recall. Nicest dealership I have ever been to. Will go back. even though it was a recall. Nicest dealership I have ever been to. Will go back. More