Lexus of Henderson - Service Center

I like working with George Glover the service direcor. However last visit he handed me over to an individual service agent. I feel that I should have some clout since I’ve purchased Lexus for the last alm However last visit he handed me over to an individual service agent. I feel that I should have some clout since I’ve purchased Lexus for the last almost 30 years. More

Quick process, everyone was friendly and nice. Was happy with the process! Would recommend to friends. Was happy with the process! Would recommend to friends. More

The place is clean, they provide great service, the staff are courteous and they have an amazing array of snacks and drinks are courteous and they have an amazing array of snacks and drinks More

Every time I go to Lexus of Henderson, I have always been treated with the best service possible. These guys are really honest and really appreciate that! I trust them 100% with advice and services that I treated with the best service possible. These guys are really honest and really appreciate that! I trust them 100% with advice and services that I need for my Lexus. Happy to write this review for them. More

Dealer found a simple solution to my auto trunk problem and did not charge me anything. However, when the dealer's service department checked my car during their routine maintenance check, they told me tha and did not charge me anything. However, when the dealer's service department checked my car during their routine maintenance check, they told me that my TMPS was broken, the TMPS light came on, and it would cost over $500 to replace all four monitors. The problem with this report is that the TMPS was working the morning I dropped off my car with the dealer, and there was no TMPS light lit. How can all 4 TMPS monitors fail just because I asked the dealer to put air in the tires when I brought it in? I knew that the tires needed air because the TMPS told me so. I did not have the dealer replace the TMPS. Instead, I took the car to Discount Tires, and they checked the TMPS and said the monitors were working! I took it home and saved over $500 no thanks to the Lexus dealer's service department. I wrote the Lexus service manager who handled this job over two weeks ago but have not heard back from him. He usually responded the same day to my inquiries, but not this time. More

Expected Lexus to be an honorable and prestigious dealership. Saddened to experience first hand just like many out there. dealership. Saddened to experience first hand just like many out there. More

Staff, location and service department are very top notch. Pleasant experience and they have great snacks in the waiting room. Don't expect to be there long so grab a danish, mint and a coffee. Rest ea notch. Pleasant experience and they have great snacks in the waiting room. Don't expect to be there long so grab a danish, mint and a coffee. Rest easy, you'll leave happy More

The service department at Lexus of Henderson is top-notch! Dave, my service advisor, was incredibly knowledgeable, friendly, and made sure my car was taken care of promptly and professionally. The top-notch! Dave, my service advisor, was incredibly knowledgeable, friendly, and made sure my car was taken care of promptly and professionally. The waiting area was clean and comfortable, and they even offered me complimentary coffee and snacks. I highly recommend the Lexus of Henderson service department for anyone looking for exceptional service and a pleasant experience. More

Kim was my salesperson and she was wonderful and patient as I tested several vehicles before making my final choice. as I tested several vehicles before making my final choice. More

During my visit to Henderson Lexus, I had an outstanding experience, thanks to the professionalism and care of service manager David. From the moment I arrived, David made sure I felt welcomed and well-info experience, thanks to the professionalism and care of service manager David. From the moment I arrived, David made sure I felt welcomed and well-informed about the service process. He took the time to thoroughly explain the work my vehicle needed, answered all my questions with patience, and kept me updated throughout the day. His attention to detail and commitment to customer satisfaction were evident, ensuring that my car was serviced promptly and efficiently. The team’s expertise and David’s personable approach left me feeling confident and valued as a customer. It’s rare to find such a seamless and pleasant experience when dealing with vehicle maintenance, but David and the Henderson Lexus team truly exceeded my expectations. More