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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,038 Reviews

5,038 Reviews of Lexus of Henderson - Service Center

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March 11, 2021

The dealership was fast and courteous. The staff was friendly and helpful. The waiting area was nice and clean. Even the restrooms were nice and clean. More

by Bethjlarocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you, and it means a lot to know that our team provided the quick and courteous service we strive for here at Lexus of Henderson. If you ever need anything else, don't hesitate to come back and see us again!

March 10, 2021

Stephen Diem was very professional and attentive to me and very thorough in explaining the servicing of my car. I appreciate welcoming and kind employees. More

by berrom01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Mar 11, 2021 -

Lexus of Henderson responded

We are thrilled that Stephen and the team made you feel so welcome and well taken care of! Thank you for giving Lexus of Henderson your business and excellent review. We hope to welcome you back for your future service needs!

March 10, 2021

Lexus of Henderson is very efficient when it comes to service appointments, check-in, and keeping you posted along the way! Anyone can sell you a car, service is what’s important! More

by MKC1046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Mar 11, 2021 -

Lexus of Henderson responded

Thank you for your continued business and your confidence in our service team! We are thrilled to have you as a Lexus of Henderson customer. See you next time!

March 10, 2021

Would not go any other place. They are all brilliant, friendly and experienced. Even with no appointment they took care of me and got me out in a reasonable time. More

by BARARASHEEHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Mar 11, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

March 09, 2021

My service advisor was great. He made me feel welcome from the moment he introduced himself and explained the procedure to get me efficienly rolling. As promised he alerted me when the car was ready for More

by M ichaRAYBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 10, 2021 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done. We're glad to hear that our team took care of you and we look forward to your next service visit!

March 09, 2021

As always getting the car service with David was a great experience. He always made it easy and address any of our concern that we have. More

by GSRWARRIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Mar 09, 2021 -

Lexus of Henderson responded

It means a lot to hear that you receive consistently excellent service from our Lexus of Henderson team. Thank you so much for writing us a review and giving a shoutout to David! We look forward to our continued relationship.

March 08, 2021

David & Staff are absolutely wonderful. He listens & addresses my concerns. I truly trust my vehicle with them. Than you fir your service. Mart Ann Lightfoot More

by MALightfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David my service Advisor is WONDERFUL!
Mar 09, 2021 -

Lexus of Henderson responded

Thank you so much for your review! We are very glad to hear that you can depend on David and our Lexus of Henderson team to keep you driving safely and smoothly. Enjoy your day!

March 08, 2021

As a first time customer I was very pleased with Team Lexus of Henderson. Randy Auyeung was a courteous and professional Service Manager, and everyone I came across throughout the dealership made eye co More

by RGRUIZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Auyeunf
Mar 08, 2021 -

Lexus of Henderson responded

Raul - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Randy and the team delivered such a seamless service experience. Drive safely, and we are looking forward to working with you again at Lexus of Henderson!

March 08, 2021

The process was simple and efficient. Everyone was very courteous and greeted me quickly. I am very pleased with the service at Lexus of Henderson. More

by Ccrosley2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you with friendly, efficient service! Thank you for choosing Lexus of Henderson and taking the time to review our team. We look forward to your next visit with us!

March 08, 2021

Easy to work with. Wonderful experience. Recommend 110%. Very communicative about everything that was going on with my vehicle. The technician and the service foreman are awesome. More

by giom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Mar 09, 2021 -

Lexus of Henderson responded

We couldn't ask for better feedback and we appreciate you taking the time to share. Thanks for trusting Lexus of Henderson!

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